ADSM-L

Re: [ADSM-L] How do you deal with the 7B296FB0-376B-497e-B012--9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0 file

2011-07-25 15:34:01
Subject: Re: [ADSM-L] How do you deal with the 7B296FB0-376B-497e-B012--9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0 file
From: Andrew Raibeck <storman AT US.IBM DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Mon, 25 Jul 2011 15:30:53 -0400
Hi Zoltan,

> What I am saying is that the DSM.OPT in use (pointed to by the query of
> the scheduling service) does not have anything in it to point the
dsmsched
> and dsmerror logs to the F:\ tsmlogs drive/directory.

Correct.

> So, why is it using
> that directory?  Is this location buried somewhere in the registry?

It is using it because at the time the scheduler was defined (or perhaps
subsequently updated), the error log and schedule log parameters for the
scheduler were specified by the user:

   dsmcutil install /name:"Dogwood TSM Scheduler" ... /errorlog:f:\tsmlogs
\dsmerror.log /schedlog:f:\tsmlogs\dsmsched.log

The "dsmcutil query" output tells you this, that the scheduler was
explicitly defined to use those log files.

And yes, the scheduler definition is in the registry along with various
parameters for that scheduler, in "HKLM\SYSTEM\CurrentControlSet\services
\Dogwood TSM Scheduler"

Regarding the missing system writer: this is a Microsft Windows issue, you
will find that we tooks steps to call this out via an APAR code change.
Search the URL in my sig for ANS1705E; and also check out Microsoft support
article http://support.microsoft.com/kb/2009272

Best regards,

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Product Development
Level 3 Team Lead
Internal Notes e-mail: Andrew Raibeck/Hartford/[email protected]
Internet e-mail: storman AT us.ibm DOT com

IBM Tivoli Storage Manager support web page:
http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager

"ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 2011-07-25
14:54:26:

> From: Zoltan Forray/AC/VCU <zforray AT VCU DOT EDU>
> To: ADSM-L AT vm.marist DOT edu
> Date: 2011-07-25 14:56
> Subject: Re: How do you deal with the 7B296FB0-376B-497e-
> B012--9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0 file
> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
>
> Andy,
>
> What I am saying is that the DSM.OPT in use (pointed to by the query of
> the scheduling service) does not have anything in it to point the
dsmsched
> and dsmerror logs to the F:\ tsmlogs drive/directory.  So, why is it
using
> that directory?  Is this location buried somewhere in the registry?
>
> Plus, the systemstate backups still fail.  Now that we can find the
> dsmerror.log file,   what stood out was this error:
>
> 07/24/2011 22:44:42 ANS1705E System Writers 'system writer'  do not
exist.
> 07/24/2011 22:44:42 ANS5283E The operation was unsuccessful.
>
>
> Zoltan Forray
> TSM Software & Hardware Administrator
> Virginia Commonwealth University
> UCC/Office of Technology Services
> zforray AT vcu DOT edu - 804-828-4807
> Don't be a phishing victim - VCU and other reputable organizations will
> never use email to request that you reply with your password, social
> security number or confidential personal information. For more details
> visit http://infosecurity.vcu.edu/phishing.html
>
>
>
>
>
> From:
> Andrew Raibeck <storman AT US.IBM DOT COM>
> To:
> ADSM-L AT VM.MARIST DOT EDU
> Date:
> 07/25/2011 02:48 PM
> Subject:
> Re: [ADSM-L] How do you deal with the
> 7B296FB0-376B-497e-B012--9C450E1B7327-2P-1.C7483456-
> A289-439d-8115-601632D005A0
> file
> Sent by:
> "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
>
>
>
> Hi Zoltan,
>
> I am not sure what you are telling me. Are you saying the f:\tsmlogs
> directory is empty, or the log files therein contain no data?
>
> If you define the schedule with the log and error file names explicitly
> configured, e.g., via the /schedlog and /errorlog dsmcutil options, then
> changes to dsm.opt are not necessary for the scheduler to log data to the
> specified log locations.
>
> If someone runs the backup-archive client outside of the scheduler
service
> using the same node as the scheduler (DOGWOOD), then messages will be
> logged to the default location (..\baclient). For example, the
interactive
> command line or GUI client; or "dsmc sched"; or another scheduler
service.
>
> Best regards,
>
> Andy Raibeck
> IBM Software Group
> Tivoli Storage Manager Client Product Development
> Level 3 Team Lead
> Internal Notes e-mail: Andrew Raibeck/Hartford/[email protected]
> Internet e-mail: storman AT us.ibm DOT com
>
> IBM Tivoli Storage Manager support web page:
> http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/
> Tivoli_Storage_Manager
>
>
> "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 2011-07-25
> 11:30:19:
>
> > From: Zoltan Forray/AC/VCU <zforray AT VCU DOT EDU>
> > To: ADSM-L AT vm.marist DOT edu
> > Date: 2011-07-25 11:35
> > Subject: Re: How do you deal with the 7B296FB0-376B-497e-
> > B012--9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0 file
> > Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
> >
> > I understand and agree but the dsm.opt file has nothing to point to
this
> > location and the dsmerror.log and dsmsched.log files in the root
> > c:\pf...\baclient directory have entries up to 07/11/2011
> >
> >
> >
> > From:
> > Andrew Raibeck <storman AT US.IBM DOT COM>
> > To:
> > ADSM-L AT VM.MARIST DOT EDU
> > Date:
> > 07/25/2011 11:25 AM
> > Subject:
> > Re: [ADSM-L] How do you deal with the
> > 7B296FB0-376B-497e-B012--9C450E1B7327-2P-1.C7483456-
> > A289-439d-8115-601632D005A0
> > file
> > Sent by:
> > "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
> >
> >
> >
> > Zoltan,
> >
> > These lines:
> >
> > > Schedule Log        = f:\tsmlogs\dsmsched.log
> > > Error Log           = f:\tsmlogs\dsmerror.log
> >
> > tell you that these file names are defined explicitly with the service,
> > either at the time the service was created or after updating the
service
> > definition. Otherwise when the scheduler uses settings from the dsm.opt
> > file or defaults, the "dsmcutil query" command output would not show
the
> > paths, it would just say "value not currently set".
> >
> > Best regards,
> >
> > Andy Raibeck
> > IBM Software Group
> > Tivoli Storage Manager Client Product Development
> > Level 3 Team Lead
> > Internal Notes e-mail: Andrew Raibeck/Hartford/[email protected]
> > Internet e-mail: storman AT us.ibm DOT com
> >
> > IBM Tivoli Storage Manager support web page:
> > http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/
> > Tivoli_Storage_Manager
> >
> >
> > "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 2011-07-25
> > 11:05:52:
> >
> > > From: Zoltan Forray/AC/VCU <zforray AT VCU DOT EDU>
> > > To: ADSM-L AT vm.marist DOT edu
> > > Date: 2011-07-25 11:08
> > > Subject: Re: How do you deal with the 7B296FB0-376B-497e-
> > > B012--9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0 file
> > > Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
> > >
> > > Andy,
> > >
> > > Here are the "strange" results.  By strange, I mean, it says the logs
> > are
> > > on: f:\tsmlogs\ (confirmed) but nothing in the DSM.OPT it says we are
> > > using, point to there.
> > >
> > > In case it might be effecting things, this server is running the
> Domino
> > > TDP.
> > >
> > > C:\Program Files\Tivoli\TSM\baclient>dsmcutil query /name:"Dogwood
TSM
> > > Scheduler"
> > >
> > > TSM Windows NT Client Service Configuration Utility
> > > Command Line Interface - Version 6, Release 2, Level 3.0
> > > (C) Copyright IBM Corporation, 1990, 2011, All Rights Reserved.
> > > Last Updated Feb 24 2011
> > > TSM Api Version 6.2.3
> > >
> > > Command: Query TSM Client Service Parameters
> > > Machine: DOMINO37(Local Machine)
> > >
> > > Connecting to service 'Dogwood TSM Scheduler' ...
> > >
> > > Service Configuration/Status:
> > >
> > > Service Name   : Dogwood TSM Scheduler
> > > Image Path     : "C:\Program Files\Tivoli\TSM\baclient\dsmcsvc.exe"
> > > Logon Account  : LocalSystem
> > > Start Type     : Auto
> > > Current Status : Started
> > >
> > > TSM Client Service Registry Settings:
> > >
> > > Client Service Type = Client Scheduler Service
> > > Options file        = C:\Program Files\Tivoli\TSM\baclient\dsm.opt
> > > TSM Client Node     = DOGWOOD
> > > Event Logging       = YES
> > > Comm Protocol       = (value not currently set)
> > > Server              = (value not currently set)
> > > Server Port         = (value not currently set)
> > > Schedule Log        = f:\tsmlogs\dsmsched.log
> > > Error Log           = f:\tsmlogs\dsmerror.log
> > > Cluster Enabled     = (value not currently set)
> > > Cluster Name        = (value not currently set)
> > >
> > > C:\Program Files\Tivoli\TSM\baclient>
> > >
> > >
> > >
> > >
> > > Zoltan Forray
> > > TSM Software & Hardware Administrator
> > > Virginia Commonwealth University
> > > UCC/Office of Technology Services
> > > zforray AT vcu DOT edu - 804-828-4807
> > > Don't be a phishing victim - VCU and other reputable organizations
> will
> > > never use email to request that you reply with your password, social
> > > security number or confidential personal information. For more
details
> > > visit http://infosecurity.vcu.edu/phishing.html
> > >
> > >
> > >
> > >
> > > From:
> > > Andrew Raibeck <storman AT US.IBM DOT COM>
> > > To:
> > > ADSM-L AT VM.MARIST DOT EDU
> > > Date:
> > > 07/23/2011 05:55 AM
> > > Subject:
> > > Re: [ADSM-L] How do you deal with the
> > > 7B296FB0-376B-497e-B012--9C450E1B7327-2P-1.C7483456-
> > > A289-439d-8115-601632D005A0
> > > file
> > > Sent by:
> > > "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
> > >
> > >
> > >
> > > Hi Zoltan,
> > >
> > > Identify the name of the scheduler service. If you don't know it, use
> > the
> > > TSM dsmcutil utility to identify what TSM service(s) you have:
> > >
> > >    dsmcutil list
> > >
> > > Pick out the scheduler service name, then run:
> > >
> > >    dsmcutil query /name:"scheduler_service_name"
> > >
> > > for example:
> > >
> > >    dsmcutil query /name:"tsm central scheduler service"
> > >
> > > (names are case insensitive)
> > >
> > > It should show you which dsm.opt file is being used, as well as if
any
> > > non-default error log and schedule log files are being used.
> > >
> > > Verify the dsm.opt file that is being used. If it is different than
> the
> > > one
> > > you think it is, that would be another explanation for your adding
> > > SNAPSHOTPROVIDERFS VSS to the options file did not work.
> > >
> > > Best regards,
> > >
> > > Andy Raibeck
> > > IBM Software Group
> > > Tivoli Storage Manager Client Product Development
> > > Level 3 Team Lead
> > > Internal Notes e-mail: Andrew Raibeck/Hartford/[email protected]
> > > Internet e-mail: storman AT us.ibm DOT com
> > >
> > > IBM Tivoli Storage Manager support web page:
> > > http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/
> > > Tivoli_Storage_Manager
> > >
> > >
> > > "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 
> > > 2011-07-22
> > > 13:18:57:
> > >
> > > > From: Zoltan Forray/AC/VCU <zforray AT VCU DOT EDU>
> > > > To: ADSM-L AT vm.marist DOT edu
> > > > Date: 2011-07-22 13:22
> > > > Subject: Re: How do you deal with the 7B296FB0-376B-497e-
> > > > B012--9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0 file
> > > > Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
> > > >
> > > > What should we check?  We checked permissions of the service as
> > Richard
> > > > suggested, but it is set to "local system" - the default.
> > > >
> > > > FWIW, this was working - last entry in the dsmerror.log is
> 07/11/2011
> > -
> > > > user says "nothing has changed" other than the private IP address
it
> > > uses.
> > > >
> > > >
> > > > Zoltan Forray
> > > > TSM Software & Hardware Administrator
> > > > Virginia Commonwealth University
> > > > UCC/Office of Technology Services
> > > > zforray AT vcu DOT edu - 804-828-4807
> > > > Don't be a phishing victim - VCU and other reputable organizations
> > will
> > > > never use email to request that you reply with your password,
social
> > > > security number or confidential personal information. For more
> details
> > > > visit http://infosecurity.vcu.edu/phishing.html
> > > >
> > > >
> > > >
> > > > From:
> > > > Andrew Raibeck <storman AT US.IBM DOT COM>
> > > > To:
> > > > ADSM-L AT VM.MARIST DOT EDU
> > > > Date:
> > > > 07/22/2011 01:08 PM
> > > > Subject:
> > > > Re: [ADSM-L] How do you deal with the
> > > > 7B296FB0-376B-497e-B012--9C450E1B7327-2P-1.C7483456-
> > > > A289-439d-8115-601632D005A0
> > > > file
> > > > Sent by:
> > > > "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
> > > >
> > > >
> > > >
> > > > Also check to see if the scheduler service is pointing to a
> different
> > > > location for the schedule log.
> > > >
> > > > Best regards,
> > > >
> > > > Andy Raibeck
> > > > IBM Software Group
> > > > Tivoli Storage Manager Client Product Development
> > > > Level 3 Team Lead
> > > > Internal Notes e-mail: Andrew Raibeck/Hartford/[email protected]
> > > > Internet e-mail: storman AT us.ibm DOT com
> > > >
> > > > IBM Tivoli Storage Manager support web page:
> > > > http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/
> > > > Tivoli_Storage_Manager
> > > >
> > > >
> > > > "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on
2011-07-22
> > > > 11:25:24:
> > > >
> > > > > From: Richard Sims <rbs AT BU DOT EDU>
> > > > > To: ADSM-L AT vm.marist DOT edu
> > > > > Date: 2011-07-22 12:39
> > > > > Subject: Re: How do you deal with the 7B296FB0-376B-497e-
> > > > > B012--9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0 file
> > > > > Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
> > > > >
> > > > > On Jul 22, 2011, at 11:00 AM, Zoltan Forray/AC/VCU wrote:
> > > > >
> > > > > > ...
> > > > > >
> > > > > > This is still failing.  Another strange thing is there is no
> > > > dsmsched.log
> > > > > > file.  I have to get the messages from the server actlog.
> > > > >
> > > > > Zoltan -
> > > > >
> > > > > Does the process have write permission to the directory where the
> > > > > scheduler log would be written, as specified by the SCHEDLOGName
> > > > > client option?  (That client system's options file may need
> > updating.)
> > > > >
> > > > >     Richard Sims
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