Ben,

That message can sometimes mean you have a bad entry in the
DSM.OPT file or something else that keeps the TSM API
from loading correctly.

The most expedient way for you to get this resolved is
to open a PMR with IBM support. They can gather a
Data Protection for Exchange and TSM API trace
and find out what is going wrong pretty quickly.

Thanks,

Del

----------------------------------------------------

"ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 05/17/2011
10:38:28 AM:

>> From: Ben Bullock <BBullock AT BCIDAHO DOT COM>
>> To: ADSM-L AT vm.marist DOT edu
>> Date: 05/17/2011 10:43 AM
>> Subject: TDP for Mail and Exchange 2010
>> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
>>
>> Folks,
>>    I have a question about TDP for Mail. I have been doing it on
>> Exchange 2007 with the legacy backups for a long time with no
>> problems. We are migrating to Exchange 2010 and now you have to
>> back it up using VSS. I must say, this is a complicated procedure,
>> as I found other folks having issues while searching the ADSM-L
archives.
>>
>> Here is the documentation from Tivoli on how to set it up, but due
>> to the various options and iterations, it is lacking in specific
examples:
>> http://publib.boulder.ibm.com/infocenter/tsminfo/v6/topic/
>> com.ibm.itsm.mail.exc.doc/b_dp_mail_exc_guide_win.pdf
>>
>> I was wondering if anybody had a step-by-step procedure for their
>> environment they would like to share.
>>
>> This is the environment I am working in:
>> TSM server: AIX, TSM V6.2.1
>> Exchange client: Windows 2008 R2, SP1. Exchange 2010
>>    BA client v6.2.2 (64-bit), TDP for mail v6.1.3
>> Storage: Just a simple SAN. I don't want to link it with DS, SVC,
>> Netapp snapshots, etc. I just want to push a copy to TSM
>>
>> I can get the BA client working no problem, but after setting up
>> the TDP client and altering its dsm.opt and tdpexc.cfg file and
>> running the "grant proxynode" command on the TSM server, I still
>> get this error:
>>
>> ACN5705W An error was encountered with Tivoli Storage Manager API
>> initialization, rc = 400.
>> Examine the dsierror.log for more information or determine if the
>> TSM API is installed properly.
>>
>> I look at the dsierror.log file and it is not even being written
>> to. I have uninstalled and reinstalled the TDP client, but still
nothing.
>>
>> Any help would be appreciated.
>>
>> Ben
>>
>> [attachment "mg_info.txt" deleted by Del Hoobler/Endicott/IBM]