ADSM-L

Re: ACN5304E when I use the CLI to backup Exchange RESOLVED

2003-06-03 05:37:22
Subject: Re: ACN5304E when I use the CLI to backup Exchange RESOLVED
From: Niklas Lundstrom <niklas.lundstrom AT FORENINGSSPARBANKEN DOT SE>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Tue, 3 Jun 2003 11:36:42 +0200
Hello

I was logged in as a local admin, when I logged in as a domain admin it
worked fine

Regards
Niklas Lundström

-----Original Message-----
From: Del Hoobler [mailto:hoobler AT US.IBM DOT COM] 
Sent: den 2 juni 2003 15:42
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: ACN5304E when I use the CLI to backup Exchange


Niklas,

It is looking at the Information Store service.

Sometimes this occurs when you are running under
a Windows userid that does not have Administrator
authority to view the registry. For example, this may
occur when you are running from a scheduler service
that is being run under a different userid.

If you are still having problems, please call IBM support
and a trace can be examined to find out what the problem is.

Thanks,

Del

----------------------------------------------------

> When I use the GUI I can backup my Exchange storage groups without
problem,
> but when I run the CLI, tdpexcc.exe, I get "ACN5304E, Unable to open
service
> to determine if running or not"
> Have anyone seen this??? Which service does it want to open???

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