I've just sent a copy of this to my IBM marketing rep, asking him to locate
a copy of IE for AIX or Linux on the p-series or e-series for me, and a
request to ask the web support team how we should be accessing the web site
from our RS/6000.

Tom Kauffman
NIBCO, Inc

> -----Original Message-----
> From: Adolph Kahan [mailto:akahan AT ICA DOT NET]
> Sent: Wednesday, October 23, 2002 8:58 PM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: OK IBM _ ENOUGH ALREADY with the IBM/Tivoli TSM website -
>
>
> I escalated this to the TSM Product Manager in San Jose. He
> is following
> up with the developers of the Web Site.
>
> I also sent a note to the FEEDBACK mechanism and was told that some of
> the problems could be due to the Browser I was running. They now only
> support Internet Explorer. If you use Netscape on Windows or any other
> platform, you are out of luck. Netscape is one of the few
> browsers that
> run on Linux and various UNIX flavors.
>
> Whoever was responsible for the architecture of the new
> "unimproved" web
> site really missed the boat.
>
>
>
>
>
> -----Original Message-----
> From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU]
> On Behalf Of
> Mark D. Rodriguez
> Sent: Wednesday, October 23, 2002 5:20 PM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: OK IBM _ ENOUGH ALREADY with the IBM/Tivoli TSM website -
>
> Prather, Wanda wrote:
>
> >The new IBM/Tivoli Storage Manager pages are now Circular, and have
> been
> >that way for days.
> >
> >We RELY on the web pages to do client downloads.
> >DOES ANYBODY KNOW who we can call to get this mess straigtened out?!?
> >
> >I've had people from Tivoli asking ME how to get to the
> downloads page
> -
> >THIS IS STUPID AND INCONSIDERATE OF THE CUSTOMERS AND INTERFERES WITH
> THE
> >SALE AND SUPPORT OF THIS PRODUCT.
> >
> >WHY don't you ever ask WHAT YOUR CUSTOMERS NEED BEFORE screwing with
> this
> >stuff?!?
> >
> >
> To All of You,
>
> I have just forwarded your comments on to Michael James.  He is the
> Tivoli Storage Channel Manager for the south-west region.  I
> am sure he
> will direct these complaints to the appropriate people.  As an IBM
> Business Partner I apologize for this situation and I am
> using whatever
> influence I have to get this matter resolved.
>
> --
> Regards,
> Mark D. Rodriguez
> President MDR Consulting, Inc.
>
> ==============================================================
> ==========
> =======
> MDR Consulting
> The very best in Technical Training and Consulting.
> IBM Advanced Business Partner
> SAIR Linux and GNU Authorized Center for Education
> IBM Certified Advanced Technical Expert, CATE
> AIX Support and Performance Tuning, RS6000 SP, TSM/ADSM and Linux
> Red Hat Certified Engineer, RHCE
> ==============================================================
> ==========
> =======
>