>   ...available in ISMC, CompuServe, Internet(*), and IBMLINK.

Internet?  ohboyohboyohboy (she exclaimed happily)!
>
>3. Maintenance for High Impact problems (Data Integrity or System Integrity)
>   problems will be made available immediately through ISMC, CompuServe,
>   Internet, and IBMLINK.

If "High Impact" translates to "sev 1 and maybe some sev 2 problems"
then I'm happy with that "immediately".

Wendy Alberg, Computer Resources Technical Support Group
Cornell Information Technologies, Cornell Univ., Ithaca, NY 14853-2601
wa10 AT cornell DOT edu    -or-    waxy AT cornellc.cit.cornell DOT edu