VSS not working with Exchange CCR for TDP backup

[khawts]

We have a one cluster (two nodes) exchange server.
First Node = MBX1
Second Node = MBX2.
Virtual = VIR1

When I launch TDP for mail, TDPEXC (TDPEXCC BACKUP * FULL /BACKUPMETHOD=VSS /BACKUPDESTINATION=TSM /Formreplica) on the passive node, I get the following errors:

ANS5261W An attempt to create a snapshot has failed.
Another attempt will be made to create the snapshot in 30 seconds.
ANS1235E (RC-1) An unknown system error has occurred from which TSM cannot recover.
ACN5060E A Tivoli Storage Manager API error has occurred.

These are CCR Exchange, therefore the backup need to backup the replication from the passive node.

Any ideas, suggestions that I can try to make this to work?

 

[johansen]

open the exchange management shell (run as administrator) and run:

vssadmin list writers

check the line 'Microsoft Exchange Writer'. If there is a error restart the service 'MSExchangeRepl' before you start your backup.

We have a script for that:
vssrestart.ps1

#--- Load Exchange Management snap-in ---
Add-PSSnapin Microsoft.Exchange.Management.PowerShell.Admin
 
#--- Suspend CCR Replication ---
Get-StorageGroupCopyStatus | Suspend-StorageGroupCopy -confirm:$false
Start-Sleep -Seconds 20 
 
#--- Restart Replication Service --- 
$Computername = Get-WmiObject win32_computersystem
Get-WmiObject -computer $computername.name  Win32_Service -Filter "Name='MSExchangeRepl'" | restart-service
Start-Sleep -Seconds 20
 
#--- Resume CCR Replication ---
Get-StorageGroupCopyStatus | resume-StorageGroupCopy -confirm:$false
Start-Sleep -Seconds 20

 

[theja]

Hello,

I have similar error on TDP Exchange backup.. i ran vssadmin list writers as admin and i dont see any errors on exchange writers..

Can some one advice me how to proceed next..

 

[adi]

i am facing same issue getting below error

ANS0322E (RC-1811)no text available for this return code.

backup/archive client version 7.1.0 & TDP exchange version is 7.1.0 and TSM server version is 6.1.3
Server Version 6, Release 3, Level 4.0