Hiten
Unregistered / Unconfirmed
Hello,
I have just upgraded the TSM server from v 5.4.5 to .5.5.5. After successful upgrade for Server found errors reported in upgrading the Admin Center. We have checked the error.log file but could not found the reason what is it trying to indicate.
OS of the server is Windows 2003 x32 Standard edition.
(Aug 23, 2014 12:06:33 PM), Install, com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct, err, An error occurred and product uninstallation failed. Look at the log file C:\Program Files\IBM\ISC601\log.txt for details.
(Aug 23, 2014 12:06:33 PM), Install, ACDeployAction, err, ProductException: (error code = 71; message="Administration Center uninstall failed. See C:\Program Files\IBM\ISC601\Tivoli\dsm\logs\ac_install.log for details.")
STACK_TRACE: 12
ProductException: (error code = 71; message="Administration Center uninstall failed. See C:\Program Files\IBM\ISC601\Tivoli\dsm\logs\ac_install.log for details.")
at ACDeployAction.uninstall(ACDeployAction.java:311)
at com.installshield.product.service.product.PureJavaProductServiceImpl.uninstallProductAction(PureJavaProductServiceImpl.java:1954)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.processActionsFailed(PureJavaProductServiceImpl.java:5145)
at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(InstallableObjectVisitor.java:374)
at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(InstallableObjectVisitor.java:333)
at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(InstallableObjectVisitor.java:133)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(PureJavaProductServiceImpl.java:4570)
at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(PureJavaProductServiceImpl.java:3765)
at com.installshield.wizard.service.AsynchronousOperation.run(AsynchronousOperation.java:41)
at java.lang.Thread.run(Unknown Source)
While checking ac_install.log found some message indicating the .war file but could not understand what is the issue as same package we have upgraded the other server successfully.
I have just upgraded the TSM server from v 5.4.5 to .5.5.5. After successful upgrade for Server found errors reported in upgrading the Admin Center. We have checked the error.log file but could not found the reason what is it trying to indicate.
OS of the server is Windows 2003 x32 Standard edition.
(Aug 23, 2014 12:06:33 PM), Install, com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct, err, An error occurred and product uninstallation failed. Look at the log file C:\Program Files\IBM\ISC601\log.txt for details.
(Aug 23, 2014 12:06:33 PM), Install, ACDeployAction, err, ProductException: (error code = 71; message="Administration Center uninstall failed. See C:\Program Files\IBM\ISC601\Tivoli\dsm\logs\ac_install.log for details.")
STACK_TRACE: 12
ProductException: (error code = 71; message="Administration Center uninstall failed. See C:\Program Files\IBM\ISC601\Tivoli\dsm\logs\ac_install.log for details.")
at ACDeployAction.uninstall(ACDeployAction.java:311)
at com.installshield.product.service.product.PureJavaProductServiceImpl.uninstallProductAction(PureJavaProductServiceImpl.java:1954)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.processActionsFailed(PureJavaProductServiceImpl.java:5145)
at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(InstallableObjectVisitor.java:374)
at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(InstallableObjectVisitor.java:333)
at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(InstallableObjectVisitor.java:133)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(PureJavaProductServiceImpl.java:4570)
at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(PureJavaProductServiceImpl.java:3765)
at com.installshield.wizard.service.AsynchronousOperation.run(AsynchronousOperation.java:41)
at java.lang.Thread.run(Unknown Source)
While checking ac_install.log found some message indicating the .war file but could not understand what is the issue as same package we have upgraded the other server successfully.
