TSM Web summary not getting updated in operational reporting

shdnayagam

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Hi,

TOR is configured in Windows 2003 server. The web summary is not getting updated. But I can refresh the "Daily reorts" of the individual TSM computers added for reporting.

Reporting service working fine. Admin account and server are active.

Found the following entries in Reporting Trace log.
02/18/2011 06:02:00 # 1800 # tsmreptsvc.cpp # 2971 # > Worker thread 3 has been waiting for work for 7 days, 21 hours, 34 minutes, 51 seconds
02/18/2011 07:02:00 # 1800 # tsmreptsvc.cpp # 2952 # > 0/8 Full
02/18/2011 07:02:00 # 1800 # tsmreptsvc.cpp # 2971 # > Worker thread 0 has been waiting for work for 7 days, 22 hours, 29 minutes, 22 seconds
02/18/2011 07:02:00 # 1800 # tsmreptsvc.cpp # 2971 # > Worker thread 1 has been waiting for work for 7 days, 22 hours, 29 minutes, 23 seconds
02/18/2011 07:02:00 # 1800 # tsmreptsvc.cpp # 2971 # > Worker thread 2 has been waiting for work for 7 days, 22 hours, 34 minutes, 51 seconds
02/18/2011 07:02:00 # 1800 # tsmreptsvc.cpp # 2971 # > Worker thread 3 has been waiting for work for 7 days, 22 hours, 34 minutes, 51 seconds
02/18/2011 08:02:00 # 1800 # tsmreptsvc.cpp # 2952 # > 0/8 Full

and also the following in Event logs

02/10/2011 08:36:30: Worker thread 3 has been waiting for work for 0 days, 00 hours, 09 minutes, 21 seconds
02/10/2011 08:36:30: Waiting for events...
02/10/2011 08:37:51: Rescanning report settings.
02/10/2011 08:37:51: Active Report for SE-TSMNOL, TSMNOL, Daily Report is set to run at 05:30 (in 0 days, 20 hours, 53 minutes).
02/10/2011 08:37:51: There are 63 reports and monitors defined in 63 containers.
02/10/2011 08:37:51: Worker thread 0 has been waiting for work for 0 days, 00 hours, 05 minutes, 13 seconds
02/10/2011 08:37:51: Worker thread 1 has been waiting for work for 0 days, 00 hours, 05 minutes, 14 seconds
02/10/2011 08:37:51: Worker thread 2 has been waiting for work for 0 days, 00 hours, 10 minutes, 42 seconds
02/10/2011 08:37:51: Worker thread 3 has been waiting for work for 0 days, 00 hours, 10 minutes, 42 seconds
02/10/2011 08:37:51: Waiting for events...
02/10/2011 08:37:51: Note: S_RUNNING -- ERROR - WAIT FAILED. RC: 87, handles: 0
02/10/2011 08:37:51: Waiting for all worker threads to end.02/10/2011 09:01:41: > Worker thread 0 has been waiting for work for 0 days, 00 hours, 29 minutes, 03 seconds
02/10/2011 09:01:41: > Worker thread 1 has been waiting for work for 0 days, 00 hours, 29 minutes, 04 seconds
02/10/2011 09:01:41: > Worker thread 2 has been waiting for work for 0 days, 00 hours, 34 minutes, 32 seconds
02/10/2011 09:01:41: > Worker thread 3 has been waiting for work for 0 days, 00 hours, 34 minutes, 32 seconds

Please suggest me a solution....
 
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