TSM V5.5 - no daily report e-mails

[E.D.]

Hello,
from one day to another no reporting e-mails are send over the MMC.
Everything is configured corretly inside the MMC.
Maunally sending an e-mail over the MMC is no problem.

Here you can see the output of PegasusProviderAdapter.log:

2010-02-01 10:41:46 3012.3064 PegProviderManager::TaskThread::run() - checking for idle providers, idle timestamp = 2010-02-01 10:36:46
2010-02-01 10:41:46 3012.3064 PegProviderManager::TaskThread::run() - [C:\Program Files\IBM\Director\cimom\bin\NetworkAdapterProvider, NetworkAdapterProvider] status = 2
2010-02-01 10:41:46 3012.3064 PegProviderManager::TaskThread::run() - [C:\Program Files\IBM\Director\cimom\bin\NetworkAdapterProvider, NetworkAdapterProvider] current operation count = 1
2010-02-01 10:41:46 3012.3064 PegProviderManager::TaskThread::run() - [C:\Program Files\IBM\Director\cimom\bin\NetworkAdapterProvider, NetworkAdapterProvider] last operation timestamp = 2009-11-16 14:26:41
2010-02-01 10:41:46 3012.3064 PegProviderManager::TaskThread::run() - [C:\Program Files\IBM\Director\cimom\bin\PFAProvider, PFAProvider] status = 2
2010-02-01 10:41:46 3012.3064 PegProviderManager::TaskThread::run() - [C:\Program Files\IBM\Director\cimom\bin\PFAProvider, PFAProvider] current operation count = 1
2010-02-01 10:41:46 3012.3064 PegProviderManager::TaskThread::run() - [C:\Program Files\IBM\Director\cimom\bin\PFAProvider, PFAProvider] last operation timestamp = 2009-11-16 14:26:43
2010-02-01 10:41:46 3012.3064 PegProviderManager::TaskThread::run() - [C:\Program Files\IBM\Director\cimom\bin\SELProvider, SELProvider] status = 2
2010-02-01 10:41:46 3012.3064 PegProviderManager::TaskThread::run() - [C:\Program Files\IBM\Director\cimom\bin\SELProvider, SELProvider] current operation count = 1
2010-02-01 10:41:46 3012.3064 PegProviderManager::TaskThread::run() - [C:\Program Files\IBM\Director\cimom\bin\SELProvider, SELProvider] last operation timestamp = 2009-11-16 14:26:45
2010-02-01 10:41:46 3012.3064 PegProviderManager::TaskThread::run() - [C:\Program Files\IBM\Director\cimom\bin\SensorProvider, SensorProvider] status = 2
2010-02-01 10:41:46 3012.3064 PegProviderManager::TaskThread::run() - [C:\Program Files\IBM\Director\cimom\bin\SensorProvider, SensorProvider] current operation count = 1
2010-02-01 10:41:46 3012.3064 PegProviderManager::TaskThread::run() - [C:\Program Files\IBM\Director\cimom\bin\SensorProvider, SensorProvider] last operation timestamp = 2009-11-16 14:26:48
2010-02-01 10:41:46 3012.3064 PegProviderManager::TaskThread::run() - [C:\Program Files\IBM\Director\cimom\bin\AssetIDProvider, AssetIDProvider] status = 2
2010-02-01 10:41:46 3012.3064 PegProviderManager::TaskThread::run() - [C:\Program Files\IBM\Director\cimom\bin\AssetIDProvider, AssetIDProvider] current operation count = 1
2010-02-01 10:41:46 3012.3064 PegProviderManager::TaskThread::run() - [C:\Program Files\IBM\Director\cimom\bin\AssetIDProvider, AssetIDProvider] last operation timestamp = 2009-11-16 14:26:50
2010-02-01 10:41:46 3012.3064 PegProviderManager::TaskThread::run() - [C:\Program Files\IBM\Director\cimom\bin\RAIDIndProvider, RAIDIndProvider] status = 2
2010-02-01 10:41:46 3012.3064 PegProviderManager::TaskThread::run() - [C:\Program Files\IBM\Director\cimom\bin\RAIDIndProvider, RAIDIndProvider] current operation count = 1
2010-02-01 10:41:46 3012.3064 PegProviderManager::TaskThread::run() - [C:\Program Files\IBM\Director\cimom\bin\RAIDIndProvider, RAIDIndProvider] last operation timestamp = 2009-11-16 14:26:50
2010-02-01 10:41:46 3012.3064 PegProviderManager::TaskThread::run() - [C:\Program Files\IBM\Director\cimom\bin\DiskProvider, DiskProvider] status = 2
2010-02-01 10:41:46 3012.3064 PegProviderManager::TaskThread::run() - [C:\Program Files\IBM\Director\cimom\bin\DiskProvider, DiskProvider] current operation count = 1
2010-02-01 10:41:46 3012.3064 PegProviderManager::TaskThread::run() - [C:\Program Files\IBM\Director\cimom\bin\DiskProvider, DiskProvider] last operation timestamp = 2009-11-16 14:26:51
2010-02-01 10:41:46 3012.3064 PegProviderManager::TaskThread::run() - [C:\Program Files\IBM\Director\cimom\bin\SmartProvider, SMARTProvider] status = 2
2010-02-01 10:41:46 3012.3064 PegProviderManager::TaskThread::run() - [C:\Program Files\IBM\Director\cimom\bin\SmartProvider, SMARTProvider] current operation count = 1
2010-02-01 10:41:46 3012.3064 PegProviderManager::TaskThread::run() - [C:\Program Files\IBM\Director\cimom\bin\SmartProvider, SMARTProvider] last operation timestamp = 2009-11-16 14:26:52

The last operational timestamp is pretty long ago ...

There is also the twgescli.log file:

2010-01-31 20.55.49 X'000009FC 00000D84' ! EventLog::getMessageTemplate: unable to fetch template from file "C:\WINDOWS\system32\wuaucpl.cpl"; message identifier = 16, rc = X'715'

I have no idea if it is related to the error.

Which services are mandatory and which processes should be running so that the daily report e-mails are sent?

Any other ideas?

 

[axisminden]

Hi,
do you have running a Virus scanner like Mcafee?
if you have a new version the managementclass of that can be reset to default.
Then port 25 is blocked. In mgmt - scan on demand - are should be the points "block mass mail" and "block irc kommunication".

Wuaucpl is only for Windowsupdate. i do not believe that this is a problem with your reportingmail.

michael

 

[E.D.]

No virus scanner, no firewall.
I solved the problem.

I had to manually start the TSMReptSvc service. Now everything is fine ;-)