TSM server service not starting after performing point in time restore

[syedmfaizan]

Hi,


I am restoring TSM DB after the hard drives replacement.

TSM Version - 5.4
Platform - Windows 2003
Library - SCSI (Overland Neo 2000)

Unfortunately, we did not have copies of important files (volhist, devconfig, dsmserv.opt, etc.,)

I followed the procedure of Point in Time restore without volhist file

I defined the devclass, library, drive and path as it was before hdd crash, and checked in volumes and then took a backup which is in the server instance devconf.out

After that I restored DB using dsmserv restore db devclass=library_class volumenames=stg1t008, it seemed to have completed successfully. Please see below

"C:\Program Files\Tivoli\TSM\server>dsmserv restore db volumenames=stg1t008 devclass=library_class commit=no
ANR0900I Processing options file c:\program files\tivoli\tsm\server1\dsmserv.o-
pt.
ANR7800I DSMSERV generated at 16:54:43 on Dec 7 2006.


Tivoli Storage Manager for Windows
Version 5, Release 4, Level 0.0


Licensed Materials - Property of IBM


(C) Copyright IBM Corporation 1990, 2007.
All rights reserved.
U.S. Government Users Restricted Rights - Use, duplication or disclosure
restricted by GSA ADP Schedule Contract with IBM Corporation.


ANR4726I The ICC support module has been loaded.
ANR8200I TCP/IP driver ready for connection with clients on port 1500.
ANR0200I Recovery log assigned capacity is 1544 megabytes.
ANR0201I Database assigned capacity is 3072 megabytes.
ANR4621I Database backup device class LIBRARY_CLASS.
ANR4622I Volume 1: STG1T008.
ANR4632I Starting point-in-time database restore (no commit).
ANR8337I LTO volume STG1T008 mounted in drive LOCAL1_DRIVE (mt1.0.0.2).
ANR1363I Input volume STG1T008 opened (sequence number 1).
ANR4646I Database capacity required for restore is 3072 megabytes.
ANR4638I Restore of backup series 2482 operation 0 in progress.
ANR4639I Restored 167104 of 378699 database pages.
ANR4639I Restored 324864 of 378699 database pages.
ANR4639I Restored 360512 of 378699 database pages.
ANR1364I Input volume STG1T008 closed.
ANR4640I Restored 378699 pages from backup series 2482 operation 0.
ANR4633I Point-in-time database restore (no commit) complete.
ANR8468I LTO volume STG1T008 dismounted from drive LOCAL1_DRIVE (mt1.0.0.2) in
library LOCAL_LIB."

However, the TSM server services (TSM Server1) wouldn't start.

It gives the below error message,

"C:\Program Files\Tivoli\TSM\server>cd tsmdiag

C:\Program Files\Tivoli\TSM\server\tsmdiag>dsmadmc.exe
IBM Tivoli Storage Manager
Command Line Administrative Interface - Version 5, Release 3, Level 2.0
(c) Copyright by IBM Corporation and other(s) 1990, 2005. All Rights Reserved.


Enter your user id: admin


ANS1017E Session rejected: TCP/IP connection failure
ANS8023E Unable to establish session with server.


ANS8002I Highest return code was -50."

I checked the dsmserv.opt, it seems fine but the service wouldn't start.

Please advise how we could get the service to start.


Thanks and regards,
Faizan

 

[TiborB]

I see you are using windows but still, can you start the tsm server from command line and watch what output it gives?
Here we can see restoration and start of admin client but not the server itself. If it fails to start I believe it will print out the reason of failure...

 

[Harry_Redl]

Hi,

if you used "commint=no", then TSM awaits another part of DB restore - if your DB backup is on single volume, use "commit=yes"

Harry

 

[syedmfaizan]

Hi Harry,


That was it, was using commit=no, DB backup was on single volume, it's all good now after using commit=yes.

Many thanks for your valuable support.


Regards,
Faizan