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TSM client install problem - The wizard was interupted
- Thread starter ntenz
- Start date
Libros
Newcomer
Hi, I had similar problem - I was updating TSM Client on Win2000 (from 5.3.4.0 to 5.3.6.4) and after all options (path,components) during reinstalation it also showed me message that:
"The wizard was interrupted before IBM Tivoli Storage Manager Client could be completely installed."
and old version stay installed.
I solved that problem with following procedure:
I stoped the service "Windows Installer" and kept it stopped (now any instalation is possible only via "Add/Remove Programs" win tool)
and then went to "Add/Remove Programs" -> "Add New Programs" -> "CD or Floppy" and browsed for setup.exe in C:\TSM_images\TSM_BA_Client (there should be extracted correct version, if you already tried instalation with downloaded package before).
Client was then properly reinstalled!
"The wizard was interrupted before IBM Tivoli Storage Manager Client could be completely installed."
and old version stay installed.
I solved that problem with following procedure:
I stoped the service "Windows Installer" and kept it stopped (now any instalation is possible only via "Add/Remove Programs" win tool)
and then went to "Add/Remove Programs" -> "Add New Programs" -> "CD or Floppy" and browsed for setup.exe in C:\TSM_images\TSM_BA_Client (there should be extracted correct version, if you already tried instalation with downloaded package before).
Client was then properly reinstalled!
