Total number of slots mismatch

[passaway]

Our TSM server console shows currently malfunctioning showing 50 slots where it suppose to be 44 slots. However the IBM Tape Library web interface shows correct number of slots which is 44.
I have run "audit libr <library name> to rescan the library but it does not help.
Any help will be much appreciated. Thank you in advance.

 

[moon-buddy]

Does the 44 slots include the I/O slots?

 

[flex]

Restart the TSM server instance!
Have you tried it?

 

[hogmaster]

Hi
The extra slots cold be because the TSM server interprest EE (IO) slots as storage slots.
Who is the manufacturer and what model is the library?
Is the library currently working or do you have anny issues due to the increased number of slots?

 

[passaway]

Tape Library:
IBM TS3200
3573
2 Drives
4 Magazines (12x slots each magazine)
3 I/O slots 1 Reserved for the Cleaning Tape
Total available usable slots is 44
Firmware of the Library and drive are already updated to latest.
Tape Library has an error showing up, different errors appears, i,e HE: Mechanical Blocked,
HE: Rotation Sometimes I/O slot or magazines cant be ejected.

TSM server is Windows base but no GUI, it only has TSM Admin CLI console where I use to manage all commands
TSM server and the Tape Library are already restarted.
I'm really confused if it is TSM issue or Tape Library Issue or is it in between of the two which is a device driver?

 

[flex]

Just to be sure: after restart same errors occured.

Send your error message from activity log and the output of: show slots <yourlibraryname>

 

[passaway]

Below is a log from Tape Library: Error will vanish after restart but it will come back sometime during the day. The time it will come back is unknown. I have total of 4 different errors circling around each restart is done.
I dont have the show slots output at the moment as because I'm offsite at the moment. I'll post it on Monday. Thanks for the help.

Service Dump from: 2012-11-23 13:08:20
--------------------------------------

Library Information:
--------------------
HW Revision : FF Upgrade Personality : 06.18.01
HW Variant : 02
Firmware Revision : A.60 Firmware Build date : 11-21-2011
Robotic FW Revision : 3.10e Robot FW Build date : 01-26-2011
Firmware Checksum : 1CF1 Bootcode Revision : 0.60
Vendor ID : IBM Product ID : 3573-TL
Serial Number : L4U78F3646 Library WWI : 2000000E1111B52A
Library height : 4U
Connection : LUN Language : English
Network enabled : Yes DHCP enabled : No
IP Address : 207.131.121.54 Netmask : 255.255.255.0
Gateway Address : 207.131.121.253 MAC Address : 000E1111B52A
Network active : Yes Hostname : FLX11B52A
Protocol Stack : IPv4 only Speed : Auto
Duplex : Auto SNMP enabled : No
SNMP Target 1 Adr. : 0.0.0.0 SNMP Target 2 Adr. : 0.0.0.0
SNMP Target 3 Adr. : 0.0.0.0 SNMP Community Name : public
Number of Powerups : 39 Minutes of Operation: 2263834
Move count : 79562 Robotics Temperature: 31.5
Contr. Temperature : 36.7 Inventory valid : Yes
Robotic Conn. Speed : 57600 Baud Barcode Reader : CSE600
PLD Version : 0x33

Drive No. 0 Information: ( LUN )
------------------------
Vendor ID : IBM Product ID : ULT3580-TD4
Firmware Revision : B710 Load ID : A1700D6A
Drive version : 01
Serial number : 1310085553 Personality : 00 00
Data compression : Yes
Interface type : SCSI SCSI-ID : 4

Media loads : 17205 Cleaning operations : 36
Power on hours : 37680 Media motion hours : 6753
Tape meters : 58703238


Drive No. 2 Information:
------------------------
Vendor ID : IBM Product ID : ULT3580-TD4
Firmware Revision : B710 Load ID : A1700D6A
Drive version : 01
Serial number : 1310084332 Personality : 00 00
Data compression : Yes
Interface type : SCSI SCSI-ID : 5

Media loads : 18911 Cleaning operations : 39
Power on hours : 37684 Media motion hours : 6691
Tape meters : 54715083



Installed Memory Types and Sizes on Library and Robotics Controller :
-------------------------------------------------------------------------

Library Controller - LCM 1.0 :
-------------------------------------------------------------------------
EEPROM Type : 24LC08B EEPROM Size : 1 KB
FRAM Type : FM25L256 FRAM Size : 32 KB
DataFlash Type : AT45DB321 DataFlash Size : 4 MB
SDRAM Type : MT48LC8M16A2P-75 SDRAM Size : 16 MB

Robotics Controller - CSE600 :
-------------------------------------------------------------------------
EEPROM Type : 24LC16B EEPROM Size : 2 KB



Library Inventory table:
------------------------


Mailslot Lib-Elem. Medium PVT Loads AIH Exceptions

0 0 ! 16 Data 4 019732L4 25 100
from 0 - 4104
4 0 ! 17 Data 4 023229L4 47 100
from 0 - 4101
8 0 ! 18 Data 4 AEE201LU 45 100
from 0 - 4097


Slot Lib-Elem. Medium PVT Loads A H Exceptions

1 0 - 4096 Data 4 077ABVL4 187 1 0
2 0 - 4097 1 0
3 0 - 4098 Data 4 AEE226LU 213 1 0
5 0 - 4099 Data 4 019712L4 29 1 0
6 0 - 4100 Data 4 023239L4 53 1 0
7 0 - 4101 1 0
9 0 - 4102 Data 4 018343L4 786 1 0
10 0 - 4103 Data 4 018356L4 31 1 0
11 - Clean 1 CLNU29L1 25 1 0
12 0 - 4104 1 0
13 0 - 4105 Data 4 065ABVL4 122 1 0
14 0 - 4106 Data 4 023213L4 481 1 0
15 0 - 4107 Data 4 018348L4 32 1 0
16 0 - 4108 1 0
17 0 - 4109 1 0
18 0 - 4110 Data 4 018378L4 43 1 0
19 0 - 4111 Data 4 DUM684L4 139 1 0
20 0 - 4112 Data 4 018393L4 51 1 0
21 0 - 4113 1 0
22 0 - 4114 1 0
23 0 - 4115 Data 4 023215L4 148 1 0
24 0 - 4116 Data 4 294ABVL4 258 1 0
25 0 - 4117 Data 4 018364L4 43 1 0
26 0 - 4118 Data 4 023221L4 28 1 0
27 0 - 4119 Data 4 AEE202LU 63 1 0
28 0 - 4120 Data 4 DUM694L4 135 1 0
29 0 - 4121 Data 4 DUM693L4 171 1 0
30 0 - 4122 1 0
31 0 - 4123 1 0
32 0 - 4124 Data 4 018309L4 285 1 0
33 0 - 4125 Data 4 018372L4 22 1 0
34 0 - 4126 Data 4 023219L4 54 1 0
35 0 - 4127 Data 4 DUM688L4 107 1 0
36 0 - 4128 1 0
37 0 - 4129 Data 4 019745L4 8 1 0
38 0 - 4130 Data 4 AEE221LU 289 1 0
39 0 - 4131 Data 4 018323L4 6 1 0
40 0 - 4132 Data 4 DUM692L4 120 1 0
41 0 - 4133 Data 4 018324L4 22 1 0
42 0 - 4134 Data 4 018347L4 48 1 0
43 0 - 4135 Data 4 018344L4 106 1 0
44 0 - 4136 Data 4 023237L4 40 1 0
45 0 - 4137 1 0
46 0 - 4138 Data 4 019716L4 59 1 0
47 0 - 4139 Data 4 AEE223LU 94 1 0


Drive Lib-Elem. Medium PVT Loads A H Exceptions

0 0 - 256 1 0
2 0 - 257 1 0


Transp. Lib-Elem. Medium PVT Loads A H Exceptions

0 0 - 1 1 0


Lib 0 Loader mode: Manual, RND
Autoclean: Enabled




Drive sleds Fan status:
-----------------------
Drive Fan speed Mode Monitoring Sled HW Rev.

0 12 auto good 1
2 12 auto good 1





Critical Events:
----------------------------------------------------------------------------
Timestamp Type Events

12.11.22 04:04:29.53 LIB/ERR<80 9E 09 15 2B 02 00 00 00 00 00 00 FF 04 02 FF
02 1E 02 30 31 38 33 30 39 4C 34 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 > HE: invalid elevator range
12.11.22 04:03:49.53 LIB/ERR<80 9E 09 15 2B 02 00 00 00 00 00 00 FF 04 02 FF
02 1E 02 30 31 38 33 30 39 4C 34 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 > HE: invalid elevator range
12.11.22 04:03:09.44 LIB/ERR<80 9E 09 15 2B 02 00 00 00 00 00 00 FF 04 02 FF
02 1E 02 30 31 38 33 30 39 4C 34 00 00 00 00 00

 

[hogmaster]

Strange problem.
I would advice that you reconfigure the library in TSM from scratch.
backup up your dev config to a new file (backup devconfig file=c:\temp\devconfig.001 )
this file can then be used to recreate the library and paths and drives.

Then start by removing the paths to the drives: del path servername drive srct=server destt=drive library=libname
remove the drives: del drive libname drive
remove the path to the library: del path servernmae libname srct=server destt=library
remove the library: del library libname

Then manually remove the tapes in the io slots and make sure that the tapdrives are empty as well.
run the commands from the devconfig.001 that you saved earlier.
if you are feling lazy just copy from the text file and run the commands twice, the information in the devconfig is in reverse order but running the commands twice works

 

[passaway]

Finally resolved the slot number issue however I'm still dealing with hardware issue which is already escalated to IBM. Chassis is replaced but still having Hardware error=(.
Below is how slot number is fixed.
Updated the "show_libvol" script. q script scriptname f=l.
You will see that the script does a calculation from 50 as total slots. Change the 50 to 44.
Update script scriptname "command" line=line number.