Hi,
TSM Serv 5.4.6
Windows Server 2003 ENT SP2
I see the following in my dsmserv.err file when i try and run the LOADDB command:
Crash dump file:
C:\Tivoli\TSM\server\dsmserv.dmp
Exception code:
C0000005 (ACCESS_VIOLATION) at 001B:10004367
Registers:
EAX=32333430 EBX=000000E7 ECX=706D642E EDX=107A2B30 ESI=107A2B32
EDI=0012E77F EBP=000000D9 ESP=0012D628 EIP=10004367 FLG=00010287
CS =0000001B DS =00000023 SS =00000023 ES =00000023 FS =0000003B
GS =00000000
Call stack:
Address Parameters F()+Offset, File(Line#)
------------------------------------------------------------------------------
10004367 (0x00000000 0x00000000 0x00000000 0x00000000) psNtGetBuildInfo()+16F7, Unavailable
Exception handler complete. RC: 487
Eg of my LOADDB command:
loaddb devclass=fileclass volumenames=12455199.dmp,12456007.dmp,12456033.dmp.........
Outcome:
ANR0900I Processing options file C:\Tivoli\TSM\server1\dsmserv.opt.
ANR7800I DSMSERV generated at 11:04:04 on Mar 26 2010.
Tivoli Storage Manager for Windows
Version 5, Release 4, Level 6.0
Licensed Materials - Property of IBM
(C) Copyright IBM Corporation 1990, 2007.
All rights reserved.
U.S. Government Users Restricted Rights - Use, duplication or disclosure
restricted by GSA ADP Schedule Contract with IBM Corporation.
ANR4726I The ICC support module has been loaded.
Entering exception handler.
Leaving exception handler.
I get the above after successfully doing the DUMPDB/LOADFORMAT process as in:
https://www-304.ibm.com/support/docview.wss?uid=swg21293671
Initially i had the following problem:
http://adsm.org/forum/showthread.ph...jects-on-server-match-query&p=98246#post98246
The above couldnt be resolved, which is why the dump process was suggested after a few Audit DB's would fail after a few days. Thereafter it was suggested that i take the TSM Server version from 5.4.0 - 5.4.6. Tried The adit DB command after again, and still would crash after a few days.
I can do client restores from my db and restore my TSM db with no problems. I did push all my backups to my other TSM server which is 100% while i try and find a resolution to this.
So far the only reference i see to the access violation is:
https://www-304.ibm.com/support/docview.wss?uid=swg1PQ77687#more
Was also suggested that i take this version TSM Serv version to 5.5.
Any advice to a definite resolution Would be highly appreciated as it feels like i have been going round in circles with this for a while now
tx
TSM Serv 5.4.6
Windows Server 2003 ENT SP2
I see the following in my dsmserv.err file when i try and run the LOADDB command:
Crash dump file:
C:\Tivoli\TSM\server\dsmserv.dmp
Exception code:
C0000005 (ACCESS_VIOLATION) at 001B:10004367
Registers:
EAX=32333430 EBX=000000E7 ECX=706D642E EDX=107A2B30 ESI=107A2B32
EDI=0012E77F EBP=000000D9 ESP=0012D628 EIP=10004367 FLG=00010287
CS =0000001B DS =00000023 SS =00000023 ES =00000023 FS =0000003B
GS =00000000
Call stack:
Address Parameters F()+Offset, File(Line#)
------------------------------------------------------------------------------
10004367 (0x00000000 0x00000000 0x00000000 0x00000000) psNtGetBuildInfo()+16F7, Unavailable
Exception handler complete. RC: 487
Eg of my LOADDB command:
loaddb devclass=fileclass volumenames=12455199.dmp,12456007.dmp,12456033.dmp.........
Outcome:
ANR0900I Processing options file C:\Tivoli\TSM\server1\dsmserv.opt.
ANR7800I DSMSERV generated at 11:04:04 on Mar 26 2010.
Tivoli Storage Manager for Windows
Version 5, Release 4, Level 6.0
Licensed Materials - Property of IBM
(C) Copyright IBM Corporation 1990, 2007.
All rights reserved.
U.S. Government Users Restricted Rights - Use, duplication or disclosure
restricted by GSA ADP Schedule Contract with IBM Corporation.
ANR4726I The ICC support module has been loaded.
Entering exception handler.
Leaving exception handler.
I get the above after successfully doing the DUMPDB/LOADFORMAT process as in:
https://www-304.ibm.com/support/docview.wss?uid=swg21293671
Initially i had the following problem:
http://adsm.org/forum/showthread.ph...jects-on-server-match-query&p=98246#post98246
The above couldnt be resolved, which is why the dump process was suggested after a few Audit DB's would fail after a few days. Thereafter it was suggested that i take the TSM Server version from 5.4.0 - 5.4.6. Tried The adit DB command after again, and still would crash after a few days.
I can do client restores from my db and restore my TSM db with no problems. I did push all my backups to my other TSM server which is 100% while i try and find a resolution to this.
So far the only reference i see to the access violation is:
https://www-304.ibm.com/support/docview.wss?uid=swg1PQ77687#more
Was also suggested that i take this version TSM Serv version to 5.5.
Any advice to a definite resolution Would be highly appreciated as it feels like i have been going round in circles with this for a while now
tx
