Installation Administration Center 5.3.1 on Windows2003 fails

[Kurbey]

Hi,



I've got a TSM 5.3.1.5 server on a Win2003 server.



I've installed the ISC console version 5.1 already and now I want to install the Adminstration Center plug-in into the ISC.



I've downloaded the package C84RRML.exe from the Passport Advantage site which contains the AC version 5.3.1.



I unpack it and run afterwards the SetupAC.exe file.



The ISC console is running at the beginning of the installation, the install path to ISC is specified together with the password of iscadmin and then the installation begins.



It fails however with following messages in the ac_install.log file:



Starting a new install instance at [September 21, 2005 1:10:34 PM CEST]



********************************************************************************



[September 21, 2005 1:10:34 PM CEST] *** Progress bar thread starting ***



[September 21, 2005 1:10:47 PM CEST] **** Installation Begin ****



[September 21, 2005 1:10:47 PM CEST] Completed step number: 0



[September 21, 2005 1:10:47 PM CEST] Stoping ISC...



[September 21, 2005 1:10:56 PM CEST] Successfully stopped service[September 21, 2005 1:10:56 PM CEST] Suceessfully stopped service[September 21, 2005 1:10:56 PM CEST] Command Exit value is 0



[September 21, 2005 1:10:56 PM CEST] Completed step number: 1



[September 21, 2005 1:10:56 PM CEST] File d:\Program Files\IBM\ISC\PortalServer\shared\app/dsmhealthmon.jar does not exist.



[September 21, 2005 1:10:56 PM CEST] File d:\Program Files\IBM\ISC\PortalServer\shared\app/dsmapi.jar does not exist.



[September 21, 2005 1:10:56 PM CEST] File d:\Program Files\IBM\ISC\PortalServer\shared\app/jlog.jar does not exist.



[September 21, 2005 1:10:56 PM CEST] File d:\Program Files\IBM\ISC\PortalServer\shared\app\dsm\reports/dsmhealthmon.xml does not exist.



[September 21, 2005 1:10:56 PM CEST] File d:\Program Files\IBM\ISC\PortalServer\shared\app\dsm\reports/dsmreport.xsd does not exist.



[September 21, 2005 1:10:56 PM CEST] Shared enviroment ready for installation.



[September 21, 2005 1:10:56 PM CEST] Completed step number: 2



[September 21, 2005 1:10:56 PM CEST] Copy D:\ac\shared\dsmhealthmon.jar to d:\Program Files\IBM\ISC\PortalServer\shared\app\dsmhealthmon.jar



[September 21, 2005 1:10:56 PM CEST] java.io.FileNotFoundException: D:\ac\shared\dsmhealthmon.jar (The system cannot find the path specified)



[September 21, 2005 1:10:56 PM CEST] System RC = -1



[September 21, 2005 1:10:56 PM CEST] ERROR: Unable to copy dsmhealthmon.jar



[September 21, 2005 1:10:56 PM CEST] System RC = 3



[September 21, 2005 1:10:56 PM CEST] ERROR: Unable to copy health monitor report files over.



[September 21, 2005 1:10:56 PM CEST] Completed step number: 3



[September 21, 2005 1:10:56 PM CEST] RC = 6



[September 21, 2005 1:10:56 PM CEST] ERROR: Copy files failed.



[September 21, 2005 1:10:56 PM CEST] **** Installation failed ****



[September 21, 2005 1:10:56 PM CEST] Total install time: 0 minutes and 23 seconds.



The files 'D:\ac\shared\dsmhealthmon.jar' that the log is mentioning do not exists indeed as it is located in D:\ac (the subdirectory where the C84RRML.exe file was extracted). The directory d:\ac\shared does not exist.



I've downloaded the package already again but the problem remains. Creating the 'shared' subdirectory myself does not work either.



Does anybody knows what I'm missing over here?



Thanks,

Kurt

 

[santosh.chavadar]

hi

i your setup files sharedr folder is missing



creat a shared folder and copy all jar file in that folder and then run setup



i too had same problem



santosh

 

[Kurbey]

I saw later that there was already a patched version available too (Admin Center 5.3.1.1).



With the patched version, the installation problem was solved. Thanks for your suggestion.



Kurt