enkachu
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Hi everybody,
I have been facing a TSM backup VM problem for 2 weeks now.
My environment :
- PRODUCTION ENVIRONMENT : VMware 5.5
- TSM SERVER : Version7.1.1
- TDP for VE : Version7.1.1
ENVIRONMENT DESCRIPTION
My TSM server and the vStorage proxy server are both located in the same physical server. My TSM server is well zoned to see the VMWARE LUNs infrastructure. The VM transport method is NBD, over the LAN.
First Problem description
When I launched a "backup vm -vmlist=VM1,VM2,...,VMn -mode=ifincr", I got an error like "Data was unavailable on server and the action ws skipped".
In my research, it was related with the control files metadata of virtual machines. The answer was to eparate the VM data flow from the VM control files flow. So, I created two management class with a disk storage pool for the control files.
Second problem description
Without testing my first solution, a second problem occured. When I launch a "backup vm -vmlist=VM1,VM2,...,VMn -mode=ifincr", I systematically get the error below for every virtual machine :
04/28/2015 16:29:24 ANS9365E VMware vStorage API error for virtual machine 'VMname'.
TSM function name : VixDiskLib_Open
TSM file : vmvddksdk.cpp (1669)
API return code : 13
API error message : You do not have access rights to this file
04/28/2015 16:29:24 ANS1228E Sending of object 'VMname' failed.
04/28/2015 16:29:24 ANS5283E The operation was unsuccessful.
I troubleshooted :
- the DNS resolution for the vCenter Server (I tested both, with the IP address and FQDN) ==> OK, but the error persists
- the transport method, playing with all options (SAN and NBD)==> The error persists
- The rights for the VMUSER of the option file. It is a vCenter administrator account with all privilges ==> The error persists
Could you help me, please.
I have been facing a TSM backup VM problem for 2 weeks now.
My environment :
- PRODUCTION ENVIRONMENT : VMware 5.5
- TSM SERVER : Version7.1.1
- TDP for VE : Version7.1.1
ENVIRONMENT DESCRIPTION
My TSM server and the vStorage proxy server are both located in the same physical server. My TSM server is well zoned to see the VMWARE LUNs infrastructure. The VM transport method is NBD, over the LAN.
First Problem description
When I launched a "backup vm -vmlist=VM1,VM2,...,VMn -mode=ifincr", I got an error like "Data was unavailable on server and the action ws skipped".
In my research, it was related with the control files metadata of virtual machines. The answer was to eparate the VM data flow from the VM control files flow. So, I created two management class with a disk storage pool for the control files.
Second problem description
Without testing my first solution, a second problem occured. When I launch a "backup vm -vmlist=VM1,VM2,...,VMn -mode=ifincr", I systematically get the error below for every virtual machine :
04/28/2015 16:29:24 ANS9365E VMware vStorage API error for virtual machine 'VMname'.
TSM function name : VixDiskLib_Open
TSM file : vmvddksdk.cpp (1669)
API return code : 13
API error message : You do not have access rights to this file
04/28/2015 16:29:24 ANS1228E Sending of object 'VMname' failed.
04/28/2015 16:29:24 ANS5283E The operation was unsuccessful.
I troubleshooted :
- the DNS resolution for the vCenter Server (I tested both, with the IP address and FQDN) ==> OK, but the error persists
- the transport method, playing with all options (SAN and NBD)==> The error persists
- The rights for the VMUSER of the option file. It is a vCenter administrator account with all privilges ==> The error persists
Could you help me, please.