Could not start the TSM Client Acceptor Service on the Local Computer

[tsmhelum]

Hello

I am trying to start the Client Acceptor service on a Windows 2003 client, However I am getting the following message.

"Could not start the TSM Client Acceptor service on the Local Computer"


erro 3: the system cannot find the path specified


I have checked and everything looks correct.

Thanks for any help or suggests!

 

[fuzzballer]

I know you checked but is the path to the dsm.opt file correct and is the dsmcad.exe correct? When I have this type of error it was usually a typo during the schedluer setup that caused the error.

 

[arunbabup]

Dear mate,

Hello

I am trying to start the Client Acceptor service on a Windows 2003 client, However I am getting the following message.

"Could not start the TSM Client Acceptor service on the Local Computer"


erro 3: the system cannot find the path specified


I have checked and everything looks correct.

Thanks for any help or suggests!

Hi ,

This error looks like O/S related rather than TSM...
Have you installed the TSM baclient freshly on to O/S ?
Are the normal manual bacups are going on succesfully ?
Please reboot the server once and try to start the CAD once again
Check the location of original dsm.opt file location and the default path specified by the CAD agent while u r setting up the CAD service

hope this may helps....

Thanks
Arunbabu

 

[madbug0]

I would suggest you to remove the TSM Scheduler service completely from BA client GUI.

Then do dsmc using your dsm.opt location if able to do then

Reconfigure the TSM scheduler service.
If its still not working check the modification date of dscenu.txt file in the api and baclient directory. On both the directory it should be of same date and of same size.

If not better go for reinstallation of BA Client.

Rgds
Maddy

 

[tsmhelum]

Thanks guys for your replies,

Fuzz, I checked the path and it's correct, yes the TSM baclient was installed freshly on the o.s.

The modification date for the dscenu.txt file in the baclient directory file is 3/22/09. I can't locate the api where would that be?

I ran a manual backup and it worked, I removed the TSM Scheduler service completely from the BA client Gui and did a

1.dsmcutil remove /name:"TSM Client Scheduler"

I re-intalled the scheduler serverice and it's still l not working

Important note that I should add the following is how the dsm.opt is configured (this A VCB configuration.


*LANG AMENG
*DOMAIN ALL-LOCAL
*TCPSERVERADDRESS xxx.xxxx.xxx
*PASSWORDACCESS GENERATE
*TCPCLIENTADDRESS xxx.x.x.xxx
*NODENAME snp265
*Errorlogname D:\progra~1\tivoli\tsm\baclient\dsmerror.log
*SCHEDlogname D:\progra~1\tivoli\tsm\baclient\dsmsched.log
*Errorlogretention 14
*schedlogretention 7
*LARGECOMMbuffers yes
*changingretries 2
*subdir yes
*txnbytelimit 25600
*tcpb 32
*tcpw 63
*tcpnodelay yes
*schedmode prompted
*replace prompt
*MANAGEDSERVICES WEBCLIENT


NODENAME SNP265
PASSWORDACCESS GENERATE
TCPSERVERADDRESS xxx.xx.xxx
VMCHOST SNP.xx.xxx.xxx
VMCUSER
VMCPW
VMLIST SNPI07,SNPI09,SNPII0
SUBFILEBACKUP YES
SUBFILECACHEPATH d:\tsmsubfile
SUBFILECAcHESIZE 100
MANAGEDSERVICES WEBCLIENT SCHEDULE
DOMAIN ALL-LOCAL


Thanks again!

 

[tsmhelum]

Fuzz, Arunbabu and Maddy thanks!

The issue has been resolved I believe I did the following

I removed the web client agent completely from the BA client Gui and did a

dsmcutil remove /name:"TSM Client Acceptor" >> I should have done this in the first place (my fault)

I re-intalled the web client agent using the GUI and did the following


dsmcutil update cad /name:"TSM Client Acceptor" /cadschedname:"TSM Client Scheduler"


Thanks

 

[arunbabup]

happy to hear this TSMHELIUM

Fuzz, Arunbabu and Maddy thanks!

The issue has been resolved I believe I did the following

I removed the web client agent completely from the BA client Gui and did a

dsmcutil remove /name:"TSM Client Acceptor" >> I should have done this in the first place (my fault)

I re-intalled the web client agent using the GUI and did the following


dsmcutil update cad /name:"TSM Client Acceptor" /cadschedname:"TSM Client Scheduler"


Thanks

Am happy to know the update on your isssue..... keep rocking with TSM...... Have a great day

thanks & Regards
Arunbabu