Client backup Hangs

[suneelcumar]

Hello Networkers,

Here is an typical issue with one of the client backup from server console. When started on schedule time period.

The one of the client in one particular savegrp has failing saying "Contacting Client"

Looking for a solution from the gurus of backup.



Cheers,
Sunil

 

[twallaroo]

Does it show up in the box "failed", or does it stay in the box "Waiting to run"?

Try to do the following from the backup server to the networker client:

• check hosts-file if you can find the client
• ping <client>
• traceroute <client>
• rpcinfo -p <client>

If this all works, try to do the following from the client to the backup server:

• check hosts-file if you can find the backup server
• check server-file if the backup server is added here
• ping <bckup-server>
• traceroute <bckup-server>
• rpcinfo -p <bckup-server>
• nsrwatch -s <bckup-server> (not on windows)