theconqueror
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I've been having some issues with our Symantec Enterprise Vault server backing up. It keeps telling me that the Prescheduled command is failing.
I followed Symantec's doc (http://seer.entsupport.symantec.com/docs/284361.htm) but since our two servers are seperate I need to have the SQL server shut down services on the Vault server and I tried to do this using ps*e*xec. This is what the preschedule command for the SQL server is (I added the === to make it easier on the eyes)
=====================================================
p***ec \\vault01 net stop /y "Enterprise Vault Task Controller Service"
p***ec \\vault01 net stop /y "Enterprise Vault Storage Service"
p***ec \\vault01 net stop /y "Enterprise Vault Indexing Service"
p***ec \\vault01 net stop /y "Enterprise Vault Shopping Service"
=====================================================
p***ec \\vault01 regedit /s c:\readonly.reg
=====================================================
p***ec \\vault01 net start "Enterprise Vault Storage Service"
p***ec \\vault01 net start "Enterprise Vault Indexing Service"
p***ec \\vault01 net start "Enterprise Vault Shopping Service"
p***ec \\vault01 net start "Enterprise Vault Task Controller Service"
=====================================================
When I run this myself it goes off without a hitch, although when the backup client runs it, it fails. I'm assuming this is a permissions issue because p***ec inherits the permissions of the account that runs it. So my questions is....
Is there anyway to specifiy the account that runs the pre and postschedule commands in 5.3.4 version of the Windows client?
I followed Symantec's doc (http://seer.entsupport.symantec.com/docs/284361.htm) but since our two servers are seperate I need to have the SQL server shut down services on the Vault server and I tried to do this using ps*e*xec. This is what the preschedule command for the SQL server is (I added the === to make it easier on the eyes)
=====================================================
p***ec \\vault01 net stop /y "Enterprise Vault Task Controller Service"
p***ec \\vault01 net stop /y "Enterprise Vault Storage Service"
p***ec \\vault01 net stop /y "Enterprise Vault Indexing Service"
p***ec \\vault01 net stop /y "Enterprise Vault Shopping Service"
=====================================================
p***ec \\vault01 regedit /s c:\readonly.reg
=====================================================
p***ec \\vault01 net start "Enterprise Vault Storage Service"
p***ec \\vault01 net start "Enterprise Vault Indexing Service"
p***ec \\vault01 net start "Enterprise Vault Shopping Service"
p***ec \\vault01 net start "Enterprise Vault Task Controller Service"
=====================================================
When I run this myself it goes off without a hitch, although when the backup client runs it, it fails. I'm assuming this is a permissions issue because p***ec inherits the permissions of the account that runs it. So my questions is....
Is there anyway to specifiy the account that runs the pre and postschedule commands in 5.3.4 version of the Windows client?
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