Backing offline VM - API return code : 3

[cividan]

I'm moving this thread to the vmware sub-forum...


Hi, we have just recently decided to backup our template and since TSM is not able to back them up(even if they claim so) we converted them to offline VM to be able to backup. Trying to do the backup off this offline VMware virtual machine that we use as our cloning template, I get this error in the dsmerror.log file that I can't find any information about:

06/17/2013 12:28:26 ANS9365E VMware vStorage API error for virtual machine 'Win2k8R2sp1x64(29Avril2013)'.
TSM function name : VixDiskLib_ConnectEx
TSM file : vmvddksdk.cpp (1609)
API return code : 3
API error message : One of the parameters was invalid
06/17/2013 12:28:26 ANS5283E The operation was unsuccessful.


All other VMs are backed up succesfully except the 2 offline VM.

We have 2 "templates" VM (they are not marked as template) and both return this same api 3 that I can't find any information about.

Running TSM backup-archive client 6.4.4 on server 2008r2 x64

Any pointer would be appreciated.

 

[s_valtchanov]

I had a similar issue with a template backup. My backups are running via SAN

What i have found is regarding Vmenabletemplatebackups

"With this option enabled, make sure that the VMVSTORTRANSPORT options include NBDSSL or NBD. Using only the SAN or HOTADD transport modes with this option enabled causes backups of the template machines to fail."
http://pic.dhe.ibm.com/infocenter/t...sm.client.doc/r_opt_vmenabletemplatebkup.html

When backup up via NBD the backup was successful