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API error message : Operation timed out. ANS9365E VMware vStorage API error.

Discussion in 'VMWare / Virtual Machine' started by srikanth, Jul 23, 2012.

  1. srikanth

    srikanth New Member

    Joined:
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    One VM backup failing with below issue:

    07/21/2012 11:56:00 ANS9365E VMware vStorage API error.
    TSM function name : visdkWaitForTask
    TSM file : vmvisdk.cpp (3727)
    API return code : 60
    API error message : Operation timed out.
    07/21/2012 11:56:00 ANS9365E VMware vStorage API error.
    TSM function name : visdkWaitForTask
    TSM file : vmvisdk.cpp (3732)
    API return code : 60
    API error message : Operation timed out.
    07/21/2012 11:56:00 ANS5250E An unexpected error was encountered.
    TSM function name : vmVddkFullVMOpenVMDKs
    TSM function : snapMoRefP is null
    TSM return code : 115
    TSM file : vmbackvddk.cpp (7399)
    07/21/2012 11:56:02 ANS4148E Full VM backup of Virtual Machine 'VMPROD05' failed with RC 115


    Configuration file:

    NODENAME VMPROXY01
    TCPSERVERADDRESS tsmsrv4
    TCPPORT 1531
    SCHEDLOGNAME "c:\program files\tivoli\tsm\baclient\dsmsched.log"
    ERRORLOGNAME "c:\program files\tivoli\tsm\baclient\dsmerror.log"
    ERRORLOGRETENTION 35 D
    VMMC "VMDC_VM15"
    VMCHOST VCENTER02
    VMCUSER VCENTER02\tsmvmuser
    VMCPW ****
    DOMAIN.VMFULL "VMHOST=172.168.110.61;"
    DOMAIN.VMFULL "VM=vcenter02;VM=VMPROD04;VM=VMPROD05;VM=VMPROD02;"
    VMBACKUPTYPE FULLVM
    VMFULLTYPE VSTOR
    PASSWORDACCESS GENERATE
    MANAGEDSERVICES WEBCLIENT SCHEDULE
    SCHEDLOGRETENTION 35 D
    TCPBUFFSIZE 512
    ASNODE VMDC_DC
    TCPWINDOWSIZE 2048
     
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  3. smajl

    smajl Senior Member

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    Try to create manually quiesced snapshot of VM (with memory option enabled) through vcenter. Restart VMware tools service on server (VMPROD05)
     
  4. TykneeTym

    TykneeTym New Member

    Joined:
    Oct 1, 2009
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