ANS1312E Server media mount not possible ??

[nguyenviettho]

Dear all,
I have create a storage pool base on FILE device class.
This is the detail step :

----Define device class
DEFine DEVclass FILE_Storage DEVType=FILE MOUNTLimit=30 MAXCAPACITY=20G DIRectory=/tsm/FILE_Storage SHAREd=yes


----Define storage pool
define stgpool FILEstgpool FILE_Storage maxscratch=100 maxsize=100G

-----define volume
define volume FILEstgpool /tsm/FILE_Storage/FILEstgpool_volume01.dsm formatsize=2048 wait=no
define volume FILEstgpool /tsm/FILE_Storage/FILEstgpool_volume02.dsm formatsize=2048 wait=no


After that, I query the storage pool but the storage pool capacity still zero :

Storage Device Storage Estimated Pct Pct High Low Next Stora-
Pool Name Class Name Type Capacity Util Migr Mig Mig ge Pool
Pct Pct
----------- ---------- --------- ---------- ----- ----- ---- --- -----------

FILESTGPOOL FILE_STOR- DEVCLASS 0.0 M 0.0 0.0 90 70
AGE

I try to backup data to this pool and get this error:

ANS1228E Sending of object '/SDS_share/Patches/03EBank/2014/20141030-4845-ESB-Unknown/20141030_ID4845_PORTAL_U.zip' failed.
ANS1312E Server media mount not possible

Can anybody guide me to resolv this problem ?

 

[marclant]

The client errors won't help you much other than point you to a server side issue. Check the TSM Server activity log at the time of that backup attempt.

 

[nguyenviettho]

The client errors won't help you much other than point you to a server side issue. Check the TSM Server activity log at the time of that backup attempt.

Hi ,
When check log file, I see that error related to file permission but this directory have 755 permission ??
ANR9905W Unable to open file /tsm/FILE_Storage/00000000.b-
fs. The file access permissions do not allow the
specified action. (SESSION: 1885)
04/14/16 18:07:35 ANR1404W Scratch volume mount request denied - mount
failed. (SESSION: 1885)

ls command
drwxr-xr-x 2 root system 256 Apr 14 11:44 FILE_Storage

And I can see that I can not define volume . This is error :
ANR7865W Unable to create volume
more... (<ENTER> to continue, 'C' to cancel)

/tsm/FILE_Storage/FILEstgpool_volume03.dsm. Return
code=107. (SESSION: 1890, PROCESS: 12)
04/14/16 18:13:38 ANR0985I Process 12 for DEFINE VOLUME running in the
BACKGROUND completed with completion state FAILURE at
18:13:38. (SESSION: 1890, PROCESS: 12)
04/14/16 18:13:38 ANR1893E Process 12 for DEFINE VOLUME completed with a
completion state of FAILURE. (SESSION: 1890, PROCESS: 12)
04/14/16 18:13:38 ANR2491I Volume Creation Process starting for
/tsm/FILE_Storage/FILEstgpool_volume03.dsm, Process Id
12. (SESSION: 1890, PROCESS: 12)

 

[marclant]

Are you running TSM as root? If not, you need to change the owner to the user running the TSM Server (dsmserv).

 

[nguyenviettho]

Are you running TSM as root? If not, you need to change the owner to the user running the TSM Server (dsmserv).

Thanks alot for your suggesstion. Now I can define volume. But one more question :
I backup 1.02 GB to my FILE storage pool with maxsize=100G. I define only one volume to this pool :
define volume FILEstgpool /tsm/FILE_Storage/FILEstgpool_volume01.dsm formatsize=2048 wait=no

When I query pool after backup, I see that the Estimated capacity of this pool : 77G ???

Storage Device Storage Estimated Pct Pct High Low Next Stora-
Pool Name Class Name Type Capacity Util Migr Mig Mig ge Pool
Pct Pct
----------- ---------- --------- ---------- ----- ----- ---- --- -----------

FILESTGPOOL FILE_STOR- DEVCLASS 77 G 1.7 1.7 90 70

 

[BaR]

Do you have enough space available in your /tsm filesystem?
What OS your tsm server laying on?

 

[nguyenviettho]

Do you have enough space available in your /tsm filesystem?
What OS your tsm server laying on?

Hi Bar,
This is information you need :
Filesystem GB blocks Free %Used Iused %Iused Mounted on
/dev/tsmvg_backup 80.00 75.30 6% 12 1% /tsm

I can see that the free space of my lv is about 75.30 GB ~ 77GB

Is is your mean ?

 

[BaR]

What does the filesystem contain?
Do you see only 1 file which is the volume you created before?

 

[BaR]

Have a look here: http://www-01.ibm.com/support/docview.wss?uid=swg21388524

It looks like your case.

Bar

 

[nguyenviettho]

What does the filesystem contain?
Do you see only 1 file which is the volume you created before?

Hi Bar,

This file system contain only volume for my storage pool.

2.00 FILEstgpool_volume01.dsm
root@dc-checklist:/tsm/FILE_Storage>pwd
/tsm/FILE_Storage

I can see new volume