ANS1235E (RC-72) An unknown system error has occurred from which TSM cannot recover.

[fatboy145]

Hi Everyone,

Since last week when we had a tape stuck in a drive, we have noticed the following error appearing and the backup has been failing:

ANS1235E (RC-72) An unknown system error has occurred from which TSM cannot recover.

Could someone point me in the right direction on sorting this out please.

Many thanks
Fatboy145

 

[gyuzik]

1. Take the drive offline so TSM is not waiting for it.

'q drive'

'update drive <library_name> <drive_name> online=no'


2. If you have support, call in IBM to help you fix the drive.