Anr9999d

[maqsooda]

Hi,
I am getting some errors when I am trying check in scratch tapes in the drive or even audit the library. Please find below the error. Can any one help me.



ANR9999D mmsscsi.c(8724): ThreadId<47> Element address mismatch; slotInfo.elem
= 4118, slotInv.addr = 0
ANR9999D ThreadId<47> issued message 9999 from: <-0x000000010001c168 outDiagf
<-0x00000001003e0a8c RefreshSlotInfo <-0x00000001003e0ef4 ValidateSlotInfo
<-0x00000001003df6c8 AllocateSlot <-0x00000001003d8038 EECheckinVolume
<-0x00000001003eb9f8 ScsiCheckinVolume <-0x000000010030c218 MmsLtsCheckinVolume
<-0x00000001002eef74 CheckinThread <-0x000000010000e9dc StartThread
<-0x09000000003f92f8 _pthread_body
ANR8310E An I/O error occurred while accessing library LIB_3582.
ANR8832E CHECKIN LIBVOLUME for volumes in search mode in library LIB_3582
failed.
ANR0985I Process 2223 for CHECKIN LIBVOLUME running in the BACKGROUND completed
with completion state FAILURE at 18:09:54.

 

[moon-buddy]

Probably a hardware problem.

Have you tried rebooting your TSM server?

 

[maqsooda]

Hi,
Thanks it seems some problem i restarted the unix server on which tsm is installed and it is working fine now.

 

[baldomero83]

ANR9999D mmsscsi.c(8724): ThreadId<47> Element address mismatch; slotInfo.elem= 4118, slotInv.addr = 0
Rebooting is good but it won't tell you where the issue was (if it re-occurs again - u don;t want to keep rebooting do you?)

Looks like your library inventory has a element address mismatch -
suggestion next time
is to compare your element addressing between TSM inventory (q libv) and Library inventory (via tapeutil/ntutil, library menu or if set up ur web specialist).
also check o/s error report to check h/w errors - sometime f/w levels might be down level and latest has this fix - so check them out.

 

[cikare]

First time happen? Or it happen after you upgrade TSM?

 

[ranjitmanhas]

Follow the three simple steps mention below

1) Perform a physical inventory at library
2) Re-start the o/s
3) run audit library

This happens only when there is mismatch between a physical inventory and tsm inventory.


ranjit

 

[Eldoraan]

One note to remember: if you make any changes to library - drive count, slot count, logical library add/remove, etc. TSM will not know about them until you restart the TSM server instance. An IO Ctrl function to request library details is only performed during startup.