ANR9999D GetSegmentInformation(bfcreate.c:5856) Error 1 obtaining attr

[kreucher]

Hi Folks,

I have an issue that seems similar to IC63392, but I am not using dedup (plus I am already past the fixpack where this was fixed)...
http://www-01.ibm.com/support/docview.wss?uid=swg1IC63392

When trying to reclaim stgpool or move data, I get this dump:

ANR9999D_3665097042 GetSegmentInformation(bfcreate.c:5856)
 Thread<37414>: Error 1 obtaining attributes of bitfile 0 
 (SESSION: 12652, PROCESS: 999)                           
ANR9999D Thread<37414> issued message 9999 from: (SESSION:
 12652, PROCESS: 999)                                     
ANR9999D Thread<37414>  0x0000000000c0f622                
 OutDiagToCons+0x0x142  (SESSION: 12652, PROCESS: 999)    
ANR9999D Thread<37414>  0x0000000000c12104                
 outDiagfExt+0x0x194  (SESSION: 12652, PROCESS: 999)      
ANR9999D Thread<37414>  0x00000000005e6f89                
 GetSegmentInformation+0x0x249  (SESSION: 12652, PROCESS: 
 999)                                                     
ANR9999D Thread<37414>  0x00000000005e966e                
 BfReconstruct+0x0x24be  (SESSION: 12652, PROCESS: 999)   
ANR9999D Thread<37414>  0x0000000000696b72                
 MoveBatch+0x0x1a32  (SESSION: 12652, PROCESS: 999)       
ANR9999D Thread<37414>  0x0000000000699128                
 MoveGroup+0x0x14c8  (SESSION: 12652, PROCESS: 999)       
ANR9999D Thread<37414>  0x000000000069a42d                
 AfMoveVolume+0x0x100d  (SESSION: 12652, PROCESS: 999)    
ANR9999D Thread<37414>  0x00000000006a1d31                
 AfRclmOnsiteVols+0x0x6d1  (SESSION: 12652, PROCESS: 999) 
ANR9999D Thread<37414>  0x00000000006a2bf4                
 AfRclmVolumeThread+0x0x3d4  (SESSION: 12652, PROCESS:    
 999)                                                     
ANR9999D Thread<37414>  0x0000000000c807f4                
 StartThread+0x0x84  (SESSION: 12652, PROCESS: 999)       
ANR9999D Thread<37414>  0x0000003774a06a3a *UNKNOWN*      
 (SESSION: 12652, PROCESS: 999)                           
ANR9999D Thread<37414>  0x0000003773ede62d *UNKNOWN*      
 (SESSION: 12652, PROCESS: 999)

I am using TSM Server 6.1.3.4 on Linux 64-bit. The affected storage pool is a tape pool, and the exact volume in question is a tape that is marked "Full" but with 0.0 "Pct Util". However, looking at its contents, it still has files on it! I also did an audit on the volume and it finished with SUCCESS (4401 items).

The volume was at ~40% Pct Util when I first started to reclaim it, but now it's stuck in this odd state, giving the error above when I try and force it to finish reclaiming.

Does anyone have suggestions?

Thanks!
- nick

 

[wildwest]

If you got the message right, it's trying to get attributes for bitfile "0". This is wrong, it should be a longer number.

Seems like it could be a new problem. Point out that the bitfile doesn't look right if you open a ticket. You probably should.