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ANR9613W Error loading /opt/tivoli/tsm/server/bin/dsmlicense

Discussion in 'TSM Server' started by stephrf, Jun 11, 2012.

  1. stephrf

    stephrf New Member

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    Hi, this is a 6.2.2 instance which was working for about a month and decided to stop last week for backup clients:

    Client side error: ANS5093S Slm_license_exceeded

    Server side: ANR9613W Error loading /opt/tivoli/tsm/server/bin/dsmlicense for Licensing function: 0509-022 Cannot load module /opt/tivoli/tsm/server/bin/dsmlicense. 0509-026 System error: A file or directory in the path name does not

    ==============================================================================

    I have tried registering both basic and tsmee.lic:

    register lic FILE=/opt/tivoli/tsm/server/bin/tsmee.lic
    ANR2852I Current license information:
    ANS8001I Return code 3.

    -rw-r--r-- 1 root system 895 12 Jun 16:28 tsmbasic.lic
    -rw-r--r-- 1 root system 890 12 Jun 16:09 tsmee.lic

    =================================================================================

    any help would be appreciated. thanks Rob
     
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  3. moon-buddy

    moon-buddy Moderator

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    Is this a Linux setup?

    Was the TSM server installed from the CD/DVD and not from a downloaded file?
     
    Last edited: Jun 11, 2012
  4. chad_small

    chad_small Moderator

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    It looks like it doesn't see the dsmlicense file. Is it present? Is it readable by the TSM instance ID? Could it have been deleted somehow? When you installed TSM did you install 6.2.2 directly or did you upgrade from 6.2.0 so the license files would be present?
     
  5. stephrf

    stephrf New Member

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    Hi Ed, Chad

    the OS is AIX 5.3
    The install was from this package "6.2.2.2-TIV-TSMALL-AIX.bin"

    Thanks for pointing me at the dsmlicense file - it was in the wrong location for some reason. I have relocated it
    and all is now ok. Mystifies me as to how it ever worked - but maybe it gives you 30 days before it complains.

    thanks Rob
     
  6. psubhash

    psubhash New Member

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    Hi, I have done fresh Installation of TSM 6.3 server on Windows 2008 R2 64 Bit. Installed Client TSM 6.3 on Windows 7 PC where I need to take backup. On taking backup there is error prompting
    ANS5093S: SLM_LICENSE_EXCEEDED and it is not allowing to take backup.

    Installed TSM Client 6.3 on local Windows 2008 Server where TSM Server has been installed, but the result is same.

    Please anyone guide me.

    Regards
    P.Subhash
     
  7. axisminden

    axisminden New Member

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    Same answer like moon-buddy before.
    Do you have installed from CD/DVD or from download file?
     
  8. psubhash

    psubhash New Member

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    I had installed from download fille of IBM Passport account. Please guide me , what all I have to check
     
    Last edited: Jul 10, 2012
  9. psubhash

    psubhash New Member

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    I also tried registering the license file but it is not getting register. The server is windows 2008 64bit

    TSMSVR01_SERVER1>register license file=tsmbasic.lic
    ANR2852I Current license information:
    ANR9638W License registration is not supported on this server.
    ANS8001I Return code 3.

    tsm: TSMSVR01_SERVER1>register license file=*.lic
    ANR2852I Current license information:
    ANR9638W License registration is not supported on this server.
    ANS8001I Return code 3.

    Please guide
     
  10. moon-buddy

    moon-buddy Moderator

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    What version did you download from Passport Advantage? Is it the base version like 6.2.0 or 6.3.0?
     
  11. psubhash

    psubhash New Member

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    It's base version 6.3.0
     
  12. axisminden

    axisminden New Member

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    while you start the installation , can you choice Licenzserver to install? and do you have install it.?
    i don't know about the download file, how mutch is include. i have allways use the DVD set . But i think the Base 6.3.0 Version are komplette
     
    psubhash likes this.
  13. psubhash

    psubhash New Member

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    Thanks a lot. It worked with installing License Manager, I didn't choose during start of installation. Now after installing License Manager and registered the licenses from TSM ADMIN with command register license file=*.lic
    This worked and I could take backup.
     

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