ANR8840E , ANR8441E Initialization failed for SCSI library LTO_3582

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yougander

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Hi,

Backup was working fine until we restarted the server and Tape library yesterday. I'm getting

"05/15/2006 05:10:16 ANR8840E Unable to open device lb2.1.0.3 with error 2.

05/15/2006 05:10:16 ANR8441E Initialization failed for SCSI library LTO_3582. " error message while trying to backup data.



Below are the few things i checked:

q drive f=d

Operation Results



Library Name: LTOLIB1

Drive Name: GENDRV_0.0.3

Device Type: LTO

On-Line: Yes

Read Formats: ULTRIUM2C,ULTRIUM2,ULTRIUMC,ULTRI-

UM

Write Formats: ULTRIUM2C,ULTRIUM2,ULTRIUMC,ULTRI-

UM

Element:

Drive State: UNKNOWN

Allocated to:

WWN:

Serial Number: 1110135278

Last Update by (administrator): ADMIN

Last Update Date/Time: 05/15/2006 10:34:06

Cleaning Frequency (Gigabytes/ASNEEDED/NONE): NONE



Library Name: LTOLIB2

Drive Name: GENDRV_0.0.32

Device Type: LTO

On-Line: Yes

Read Formats: ULTRIUM2C,ULTRIUM2,ULTRIUMC,ULTRI-

UM

Write Formats: ULTRIUM2C,ULTRIUM2,ULTRIUMC,ULTRI-

UM

Element:

Drive State: UNKNOWN

Allocated to:

WWN:

Serial Number: 1110135399

Last Update by (administrator): ADMIN

Last Update Date/Time: 05/15/2006 10:34:06

Cleaning Frequency (Gigabytes/ASNEEDED/NONE): NONE



Library Name: LTO_3582

Drive Name: DRIVE01

Device Type: LTO

On-Line: Yes

Read Formats: ULTRIUM2C,ULTRIUM2,ULTRIUMC,ULTRI-

UM

Write Formats: ULTRIUM2C,ULTRIUM2,ULTRIUMC,ULTRI-

UM

Element: 257

Drive State: UNKNOWN

Allocated to:

WWN:

Serial Number: 1110135278

Last Update by (administrator): ADMIN

Last Update Date/Time: 12/09/2004 13:17:07

Cleaning Frequency (Gigabytes/ASNEEDED/NONE): NONE



Library Name: LTO_3582

Drive Name: DRIVE02

Device Type: LTO

On-Line: Yes

Read Formats: ULTRIUM2C,ULTRIUM2,ULTRIUMC,ULTRI-

UM

Write Formats: ULTRIUM2C,ULTRIUM2,ULTRIUMC,ULTRI-

UM

Element: 256

Drive State: UNKNOWN

Allocated to:

WWN:

Serial Number: 1110135399

Last Update by (administrator): ADMIN

Last Update Date/Time: 12/09/2004 13:18:34

Cleaning Frequency (Gigabytes/ASNEEDED/NONE): NONE



-----------------------------------------------------------------------



q path







Source Name Source Type Destination Destination On-Line

Name Type

----------- ----------- ----------- ----------- -------

TSM SERVER GENDRV_0.0- DRIVE Yes

.3

TSM SERVER GENDRV_0.0- DRIVE Yes

.32

TSM SERVER LTO_3582 LIBRARY Yes

TSM SERVER DRIVE01 DRIVE Yes

TSM SERVER DRIVE02 DRIVE Yes

ICBLRFTP001 SERVER DRIVE01 DRIVE Yes

ICBLRFTP001 SERVER DRIVE02 DRIVE Yes

ICBLRTC001 SERVER DRIVE01 DRIVE Yes

ICBLRTC001 SERVER DRIVE02 DRIVE Yes

KAUTEXSRVST SERVER DRIVE01 DRIVE Yes

KAUTEXSRVST SERVER DRIVE02 DRIVE Yes





-----------------------------------------------------------------

q libr



Operation Results









Library Name: CHANGER0

Library Type: RSM

ACS Id:

Private Category:

Scratch Category:

External Manager:

RSM Media Type: LTO Ultrium

Shared: No

LanFree:

ObeyMountRetention:



Library Name: LTOLIB1

Library Type: MANUAL

ACS Id:

Private Category:

Scratch Category:

External Manager:

RSM Media Type:

Shared: No

LanFree:

ObeyMountRetention:



Library Name: LTOLIB2

Library Type: MANUAL

ACS Id:

Private Category:

Scratch Category:

External Manager:

RSM Media Type:

Shared: No

LanFree:

ObeyMountRetention:



Library Name: LTO_3582

Library Type: SCSI

ACS Id:

Private Category:

Scratch Category:

External Manager:

RSM Media Type:

Shared: Yes

LanFree:

ObeyMountRetention:



----------------------------------------------



In Automated drives the status of the drive is unknown. I tried to update the status of the drive but got a message ?ANR8444E UPDATE DRIVE: Library LTO_3582 is currently unavailable?.



Please advice.
 
Sounds like possibly a hardware issue with the libr or one of its drives.



An 'unknown' status for drives spells 'you got problems'.



Is the 3582 connected to the network for you to remote in and check things out?



If not, then I suggest you review the library or have a fellow employee check

things out to make sure no tapes are stuck, or any of the drives are flashing

a led number on the front of them (aka: '6').
 
You need to validate your Device Drivers again. I will assume that this

Windows server was recently rebooted or a service pack applied or you configured or reconfigured your server using the Device Config Wizard. The reason why I say this is within your comments you identified some valuable clues.

First one being the library - You Changer0 is Windows Default. Another clue RSM - you need to disable this service from the Admin tools area. The third clue your libraries have different device driver versions. Another clue - Manual Library - I do believe this should be either an External or Automated library.

You have a bit of work to do to fix this:



First - update your drivers - go to the FTP site and download the latest version and perform the install. Second - remove your paths, drives and library. After you have done this - enter Device Manager and reconfigure the device drivers to pull in IBM manufacture drivers - Use the advanced option, deselect the search for similar devices, this will bring up the entire manufacture list - select IBM and your see the drive listed for TSM devices.

This will need to be applied to each library and drive. Once completed - Reboot - with RSM disabled. Upon startup - validate drivers took.

If they took - redefine your Automated library and drives. Then assign their paths.

By once configured - if you do your queries - the correct information should appear.



Good luck with this - hope this helps

Steven



<TABLE BORDER=0 ALIGN=CENTER WIDTH=85%><TR><TD><font class="pn-sub">Quote:</font><HR></TD></TR><TR><TD><FONT class="pn-sub"><BLOCKQUOTE>Hi,

Backup was working fine until we restarted the server and Tape library yesterday. I'm getting

"05/15/2006 05:10:16 ANR8840E Unable to open device lb2.1.0.3 with error 2.

05/15/2006 05:10:16 ANR8441E Initialization failed for SCSI library LTO_3582. " error message while trying to backup data.



Below are the few things i checked:

q drive f=d

Operation Results



Library Name: LTOLIB1

Drive Name: GENDRV_0.0.3

Device Type: LTO

On-Line: Yes

Read Formats: ULTRIUM2C,ULTRIUM2,ULTRIUMC,ULTRI-

UM

Write Formats: ULTRIUM2C,ULTRIUM2,ULTRIUMC,ULTRI-

UM

Element:

Drive State: UNKNOWN

Allocated to:

WWN:

Serial Number: 1110135278

Last Update by (administrator): ADMIN

Last Update Date/Time: 05/15/2006 10:34:06

Cleaning Frequency (Gigabytes/ASNEEDED/NONE): NONE



Library Name: LTOLIB2

Drive Name: GENDRV_0.0.32

Device Type: LTO

On-Line: Yes

Read Formats: ULTRIUM2C,ULTRIUM2,ULTRIUMC,ULTRI-

UM

Write Formats: ULTRIUM2C,ULTRIUM2,ULTRIUMC,ULTRI-

UM

Element:

Drive State: UNKNOWN

Allocated to:

WWN:

Serial Number: 1110135399

Last Update by (administrator): ADMIN

Last Update Date/Time: 05/15/2006 10:34:06

Cleaning Frequency (Gigabytes/ASNEEDED/NONE): NONE



Library Name: LTO_3582

Drive Name: DRIVE01

Device Type: LTO

On-Line: Yes

Read Formats: ULTRIUM2C,ULTRIUM2,ULTRIUMC,ULTRI-

UM

Write Formats: ULTRIUM2C,ULTRIUM2,ULTRIUMC,ULTRI-

UM

Element: 257

Drive State: UNKNOWN

Allocated to:

WWN:

Serial Number: 1110135278

Last Update by (administrator): ADMIN

Last Update Date/Time: 12/09/2004 13:17:07

Cleaning Frequency (Gigabytes/ASNEEDED/NONE): NONE



Library Name: LTO_3582

Drive Name: DRIVE02

Device Type: LTO

On-Line: Yes

Read Formats: ULTRIUM2C,ULTRIUM2,ULTRIUMC,ULTRI-

UM

Write Formats: ULTRIUM2C,ULTRIUM2,ULTRIUMC,ULTRI-

UM

Element: 256

Drive State: UNKNOWN

Allocated to:

WWN:

Serial Number: 1110135399

Last Update by (administrator): ADMIN

Last Update Date/Time: 12/09/2004 13:18:34

Cleaning Frequency (Gigabytes/ASNEEDED/NONE): NONE



-----------------------------------------------------------------------



q path







Source Name Source Type Destination Destination On-Line

Name Type

----------- ----------- ----------- ----------- -------

TSM SERVER GENDRV_0.0- DRIVE Yes

.3

TSM SERVER GENDRV_0.0- DRIVE Yes

.32

TSM SERVER LTO_3582 LIBRARY Yes

TSM SERVER DRIVE01 DRIVE Yes

TSM SERVER DRIVE02 DRIVE Yes

ICBLRFTP001 SERVER DRIVE01 DRIVE Yes

ICBLRFTP001 SERVER DRIVE02 DRIVE Yes

ICBLRTC001 SERVER DRIVE01 DRIVE Yes

ICBLRTC001 SERVER DRIVE02 DRIVE Yes

KAUTEXSRVST SERVER DRIVE01 DRIVE Yes

KAUTEXSRVST SERVER DRIVE02 DRIVE Yes





-----------------------------------------------------------------

q libr



Operation Results









Library Name: CHANGER0

Library Type: RSM

ACS Id:

Private Category:

Scratch Category:

External Manager:

RSM Media Type: LTO Ultrium

Shared: No

LanFree:

ObeyMountRetention:



Library Name: LTOLIB1

Library Type: MANUAL

ACS Id:

Private Category:

Scratch Category:

External Manager:

RSM Media Type:

Shared: No

LanFree:

ObeyMountRetention:



Library Name: LTOLIB2

Library Type: MANUAL

ACS Id:

Private Category:

Scratch Category:

External Manager:

RSM Media Type:

Shared: No

LanFree:

ObeyMountRetention:



Library Name: LTO_3582

Library Type: SCSI

ACS Id:

Private Category:

Scratch Category:

External Manager:

RSM Media Type:

Shared: Yes

LanFree:

ObeyMountRetention:



----------------------------------------------



In Automated drives the status of the drive is unknown. I tried to update the status of the drive but got a message ?ANR8444E UPDATE DRIVE: Library LTO_3582 is currently unavailable?.



Please advice.























</BLOCKQUOTE></FONT></TD></TR><TR><TD><HR></TD></TR></TABLE>
 
Hi sgabriel62,

You were right, the server was restarted and the drivers were not initialized properly,

i restarted the library(waited till the status of the drive was ready), and then restated the server. It worked fine. Thanks for your help.
 
I had the same problem with a Windows Server Pack update, I reinstalled tape and library drivers and it worked fine, I managed without a restart.
 
HI Support

I have changed drive how to update the drive path,i m not able to check in the tapes so please suggest me im useing windows 2000 server Tivoli 5.3 and autoloader, i restarted server and tivoli can u give me drive path on windows mycomputer right click->drives

thanks
gangireddy
 
Last edited:
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