ANR8779E Unable to open drive MT4.1.0.2, error number=1

[zeebs2003]

hey I'm getting the following error when trying to add a drive from an EDL.
I'm running windows 2003. The library and drives show up in device manager, but when I try to add a path I ge the following.

04/21/2008 13:52:44 ANR2017I Administrator SCOTTZ issued command: DEFINE PATH
LXW2KBKUP_SERVER1 LXDRIVE1 SRCTYPE=SERVER DESTTYPE=DRIVE
LIBRARY=LXEDL1 DEVICE=mt4.1.0.2 ONLINE=YES AUTODETECT=YES
(SESSION: 729)
04/21/2008 13:52:44 ANR8779E Unable to open drive MT4.1.0.2, error number=1.(-
SESSION: 729)
04/21/2008 13:52:44 ANR8420E DEFINE PATH: An I/O error occurred while
accessing drive LXDRIVE1.(SESSION: 729)

 

[wim]

Hi,

error number 1 indicates "incorrect function". It seems there is miscommunication between drive and device driver.

Are you using the correct drivers for the library and tape drives? Check http://www-306.ibm.com/software/sysm...XHPSUNWIN.html
If IBM tape drives are installed in the library, use the IBM tape driver, else the TSM device driver.

Regards. Wim

 

[GavinR]

We have had the following advice from EMC (untried):

This is a known issue on x64 Windows. If you downloaded the full LTO
driver x64 installation package (
[URL="ftp://ftp.software.ibm.com/storage/devdrvr/Windows/Win2003/Latest/IBMTape.x64_6184.zip"]ftp://ftp.software.ibm.com/storage/devdrvr/Windows/Win2003/Latest/IBMTape.x64_6184.zip[/URL] ) that you have to "Install" rather than just doing an
"Update Drivers" from Device Manager then there are a couple of
additional steps. In the "/reg" directory of the LTO kit you have to run
both disablecpf and disabledpf then reboot in order for the tape paths
to appear.
ftp://ftp.software.ibm.com/storage/devdrvr/Windows/Win2003/Latest will
give you the binaries for the other windows versions...

 

[zeebs2003]

I got the drives added after disablecpf and disabledpf were run, but now I'm trying to label some tapes in the EDL and get the following error.

ANR8847E No 3592-type drives are currently available in
library LXEDL1.(SESSION: 1573, PROCESS: 24)




04/23/2008 08:07:13 ANR2017I Administrator SCOTTZ issued command: LABEL libv
lxedl1 search=y labels=barcode overwrite=y checkin=scrat-
ch (SESSION: 1573)
04/23/2008 08:07:13 ANR0984I Process 24 for LABEL LIBVOLUME started in the
BACKGROUND at 08:07:13.(SESSION: 1573, PROCESS: 24)
04/23/2008 08:07:13 ANR8799I LABEL LIBVOLUME: Operation for library LXEDL1
started as process 24.(SESSION: 1573, PROCESS: 24)
04/23/2008 08:07:13 ANR0609I LABEL LIBVOLUME started as process 24.(SESSION:
1573, PROCESS: 24)
04/23/2008 08:07:13 ANR0405I Session 1573 ended for administrator SCOTTZ
(WebBrowser).(SESSION: 1573)
04/23/2008 08:07:14 ANR8847E No 3592-type drives are currently available in
library LXEDL1.(SESSION: 1573, PROCESS: 24)