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ANR3617E The server failed to start with return code -1

Hiten

ADSM.ORG Member
#1
I am facing issue with starting TSM server service as our TSM server was down due to Windows OS issue. Now when we tried to start and login with Domain id found Trust Relationship error and hence renamed host name of server.

ANR3617E The server failed to start with return code -1
 

Hiten

ADSM.ORG Member
#2
Complete error given below.

ANR3617E The server failed to start with return code -1 because of an issue with the database environment handle.
 

marclant

ADSM.ORG Moderator
#3
hence renamed host name of server.
If you changed the hostname, you have to follow these steps:
https://www.ibm.com/support/knowled...srv.upgrd.doc/t_srv_upgrd_changehost_win.html

Complete error given below.

ANR3617E The server failed to start with return code -1 because of an issue with the database environment handle.
Here are possible solutions:
https://www.ibm.com/support/knowled...om.ibm.itsm.msgs.server.doc/msg-ANR3617E.html

If you renamed the hosthame, that's certainly cause that and be a combination of bullets 1 and 2 from that link.
 

Hiten

ADSM.ORG Member
#4
If you changed the hostname, you have to follow these steps:
https://www.ibm.com/support/knowled...srv.upgrd.doc/t_srv_upgrd_changehost_win.html


Here are possible solutions:
https://www.ibm.com/support/knowled...om.ibm.itsm.msgs.server.doc/msg-ANR3617E.html

If you renamed the hosthame, that's certainly cause that and be a combination of bullets 1 and 2 from that link.
--------------------------------------------------------
Thanks we tried but failed to start DB as we have already changed the Host name. Now what is to be done because as per provided link we can take database backup only when IT was running.
 

marclant

ADSM.ORG Moderator
#5
The DB backup is not a requirement, but a precaution that's recommended before doing any work to the DB. Follow the rest of the steps.

Or, you could revert to the original hostname to get if you want to get the DB started and be able to back it up.
 

Hiten

ADSM.ORG Member
#6
The DB backup is not a requirement, but a precaution that's recommended before doing any work to the DB. Follow the rest of the steps.

Or, you could revert to the original hostname to get if you want to get the DB started and be able to back it up.
Thanks Marclant. DB started now and backups also happening. I reverted to original hostname and it rocks.
 

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The Spectrum Protect TLA (Three-Letter Acronym): ISP or something else?

  • Every product needs a TLA, Let's call it ISP (IBM Spectrum Protect).

    Votes: 15 18.1%
  • Keep using TSM for Spectrum Protect.

    Votes: 52 62.7%
  • Let's be formal and just say Spectrum Protect

    Votes: 9 10.8%
  • Other (please comement)

    Votes: 7 8.4%

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