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ANR1401W Mount request denied for volume

#1
Hi All.

TSM 7.1.3 on Windows.

I got this error three times this morning. And the timeline of the volume usage is a bit strange.

From the Activity Log I get:
2018/01/26 07:46:05 ANR8337I LTO volume G01814 mounted in drive DRV081 (\\.\Tape84). (SESSION: 33423)
2018/01/26 07:46:07 ANR8337I (Session: 29479, Origin: TSMSTA01) LTO volume G01814 mounted in drive DRV081 (\\.\Tape84). (SESSION: 29479)
2018/01/26 07:46:07 ANR0514I (Session: 29479, Origin: TSMSTA01) Session 7269 closed volume G01814. (SESSION: 29479)
2018/01/26 07:48:10 ANR8325I Dismounting volume G01814 - 2 minute mount retention expired.
2018/01/26 07:48:10 ANR8336I (Session: 29479, Origin: TSMSTA01) Verifying label of LTO volume G01814 in drive DRV081 (\\.\Tape84). (SESSION: 29479)
2018/01/26 07:48:10 ANR8468I (Session: 29479, Origin: TSMSTA01) LTO volume G01814 dismounted from drive DRV081 (\\.\Tape84) in library ACSLIB. (SESSION: 29479)
2018/01/26 07:48:10 ANR8336I Verifying label of LTO volume G01814 in drive DRV081 (\\.\Tape84). (SESSION: 33423)
2018/01/26 08:09:20 ANR1401W Mount request denied for volume G01814 - mount failed. (SESSION: 36615)
2018/01/26 08:09:44 ANR8468I LTO volume G01814 dismounted from drive DRV081 (\\.\Tape84) in library ACSLIB. (SESSION: 33423)

How does it asks to mount a volume (2018/01/26 08:09:20) when the volume is still mounted (dismounted at 2018/01/26 08:09:44)?

By chance I had a trace running on ASALLOC ASMOUNT ASVOL but nothing obviously wrong other then TSM trying to mount a tape that was still mounted.

This happened with three volumes more or less at the same time frame
2018/01/26 8:07:16 ANR1401W Mount request denied for volume G12641 - mount failed. (SESSION: 35304)
2018/01/26 8:09:20 AM ANR1401W Mount request denied for volume G01814 - mount failed. (SESSION: 36615)
2018/01/26 8:09:20 AM ANR1401W Mount request denied for volume G04192 - mount failed. (SESSION: 36616)

I appreciate any help.

Thanks,
J.Olivença
 

dyna

ADSM.ORG Member
#2
Hi Jose,

Look at the sessions that try to mount the tape. Maybe they started requesting the mounted tape a longer time ago than the mountwait parm in your devclass.
 

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The Spectrum Protect TLA (Three-Letter Acronym): ISP or something else?

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