EpochNZ
ADSM.ORG Member
Greetings,
We are having a problem with adding a new drive to our existing i500 library. We currently have 2 LTO2 drives that work fine. When we went to buy a new one, we could only get an LTO3 drive. No problem, we were told, just tell it to behave like an LTO2 drive and all will be sweetness and light.
We have added it to the library, loaded it into TSM and everything seems happy. TSM can see the drive, as can the OS and the library software. However, we cant actually get TSM to use it....Our outside (paid) TSM expert seems to think its an OS and driver issue, but I remain to be convinced.
System is TSM 5.3.5 running on Win2k3, library is a Scalar i500.
I'm sure we must have missed something, but cant imagine what. Any ideas? Let me know what you may need info wise for a resolution.
Ev.
We are having a problem with adding a new drive to our existing i500 library. We currently have 2 LTO2 drives that work fine. When we went to buy a new one, we could only get an LTO3 drive. No problem, we were told, just tell it to behave like an LTO2 drive and all will be sweetness and light.
We have added it to the library, loaded it into TSM and everything seems happy. TSM can see the drive, as can the OS and the library software. However, we cant actually get TSM to use it....Our outside (paid) TSM expert seems to think its an OS and driver issue, but I remain to be convinced.
System is TSM 5.3.5 running on Win2k3, library is a Scalar i500.
I'm sure we must have missed something, but cant imagine what. Any ideas? Let me know what you may need info wise for a resolution.
Ev.