Veritas-bu

Re: [Veritas-bu] NetBackup 7.1 media server backup issue

2011-05-06 16:31:18
Subject: Re: [Veritas-bu] NetBackup 7.1 media server backup issue
From: Len Boyle <Len.Boyle AT sas DOT com>
To: "Jim.Canon AT mylan DOT com" <Jim.Canon AT mylan DOT com>, "veritas-bu AT mailman.eng.auburn DOT edu" <veritas-bu AT mailman.eng.auburn DOT edu>
Date: Fri, 6 May 2011 20:31:10 +0000
Jim, 

You might want to look at locks. Are there any message that help in the aix 
system logs.
Trying checking your client settings for waiting for locked or in use files for 
the aix media server. 
I do not know if this is the problem, just a thought.

len


-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu 
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of 
Jim.Canon AT mylan DOT com
Sent: Thursday, May 05, 2011 9:16 PM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] NetBackup 7.1 media server backup issue


Hi All,

We're having a strange problem when the media server (AIX 6.1) is backing up 
itself. This problem only occurs when the media server attempts to back up 
itself. The media server can back up other clients just fine. Other media 
servers can back up this media server just fine.

Here is the general output of the backup:

05/05/2011 09:37:01 - begin writing
05/05/2011 09:52:16 - Error bpbrm (pid=7405600) socket read failed: errno =
119 - System call timed out
05/05/2011 09:52:18 - Error bptm (pid=8912950) media manager terminated by 
parent process
05/05/2011 09:52:27 - Info bpbkar (pid=9437276) done. status: 13: file read 
failed

This isn't necessarily helpful, so I've enabled verbose logging level 5 on both 
bpbkar and bpbrm. I'm not seeing any red flags.

I have tried disabling shared memory, reducing the buffers to bare minimums, 
excluding what I thought were problem files, but it seems we are chasing a 
ghost. It is as if bpbkar stops sending data. The backup runs for a while, 
stops on a random file, and sits there until the job times out.

Any ideas?

--
Jim Canon
Sr. Data Protection Analyst
Global Technology Services - AHS
Mylan
781 Chestnut Ridge Road
Morgantown, WV 26505

jim.canon AT mylan DOT com

Phone: 800.826.9526 ext. 6236
Direct: 304.554.6236
Fax: 304.285.6404
Mobile: 304.224.6815


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