Veritas-bu

Re: [Veritas-bu] NetBackup 7.1 media server backup issue

2011-05-06 16:47:36
Subject: Re: [Veritas-bu] NetBackup 7.1 media server backup issue
From: Jim.Canon AT mylan DOT com
To: "Len Boyle" <Len.Boyle AT sas DOT com>
Date: Fri, 6 May 2011 16:47:20 -0400
Hi Len,

This too was something we considered. The "locked file action" in the media
server client settings is set to "skip".

We enabled debug level system logging and got nothing of use from aix.

On a side note - I got 1 random successful full backup today. I immediately
ran another full, and got the same old error. I have also tried writing
directly to tape - same error.

--
Jim Canon
Sr. Data Protection Analyst
Global Technology Services - AHS
Mylan
781 Chestnut Ridge Road
Morgantown, WV 26505

jim.canon AT mylan DOT com

Phone: 800.826.9526 ext. 6236
Direct: 304.554.6236
Fax: 304.285.6404
Mobile: 304.224.6815



From:   "Len Boyle" <Len.Boyle AT sas DOT com>
To:     "Jim.Canon AT mylan DOT com" <Jim.Canon AT mylan DOT com>,
            "veritas-bu AT mailman.eng.auburn DOT edu"
            <veritas-bu AT mailman.eng.auburn DOT edu>
Date:   05/06/2011 04:31 PM
Subject:        Re: [Veritas-bu] NetBackup 7.1 media server backup issue
Sent by:        veritas-bu-bounces AT mailman.eng.auburn DOT edu



Jim,

You might want to look at locks. Are there any message that help in the aix
system logs.
Trying checking your client settings for waiting for locked or in use files
for the aix media server.
I do not know if this is the problem, just a thought.

len


-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [
mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of
Jim.Canon AT mylan DOT com
Sent: Thursday, May 05, 2011 9:16 PM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] NetBackup 7.1 media server backup issue


Hi All,

We're having a strange problem when the media server (AIX 6.1) is backing
up itself. This problem only occurs when the media server attempts to back
up itself. The media server can back up other clients just fine. Other
media servers can back up this media server just fine.

Here is the general output of the backup:

05/05/2011 09:37:01 - begin writing
05/05/2011 09:52:16 - Error bpbrm (pid=7405600) socket read failed: errno =
119 - System call timed out
05/05/2011 09:52:18 - Error bptm (pid=8912950) media manager terminated by
parent process
05/05/2011 09:52:27 - Info bpbkar (pid=9437276) done. status: 13: file read
failed

This isn't necessarily helpful, so I've enabled verbose logging level 5 on
both bpbkar and bpbrm. I'm not seeing any red flags.

I have tried disabling shared memory, reducing the buffers to bare
minimums, excluding what I thought were problem files, but it seems we are
chasing a ghost. It is as if bpbkar stops sending data. The backup runs for
a while, stops on a random file, and sits there until the job times out.

Any ideas?

--
Jim Canon
Sr. Data Protection Analyst
Global Technology Services - AHS
Mylan
781 Chestnut Ridge Road
Morgantown, WV 26505

jim.canon AT mylan DOT com

Phone: 800.826.9526 ext. 6236
Direct: 304.554.6236
Fax: 304.285.6404
Mobile: 304.224.6815


==============================================================================

CONFIDENTIALITY NOTICE:  This e-mail message and all attachments
transmitted with it may contain legally privileged, proprietary and/or
confidential information intended solely for the use of the addressee.  If
you are not the intended recipient, you are hereby notified that any
review, dissemination, distribution, duplication or other use of this
message and/or its attachments is strictly prohibited.  If you are not the
intended recipient, please contact the sender by reply e-mail and destroy
all copies of the original message and its attachments.  Thank you.
==============================================================================


_______________________________________________
Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu


_______________________________________________
Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu




==============================================================================
CONFIDENTIALITY NOTICE:  This e-mail message and all attachments transmitted 
with it may contain legally privileged, proprietary and/or confidential 
information intended solely for the use of the addressee.  If you are not the 
intended recipient, you are hereby notified that any review, dissemination, 
distribution, duplication or other use of this message and/or its attachments 
is strictly prohibited.  If you are not the intended recipient, please contact 
the sender by reply e-mail and destroy all copies of the original message and 
its attachments.  Thank you.
==============================================================================

_______________________________________________
Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu