Here’s an excerpt from an email that I received from Symantec…
Cut…
To help you all understand what the problem is I need you to
understand Windows and how it works. In the 2008.
In Windows 2008 there are several ways to configure the Boot Strap
process from a single partition boot to a boot from a boot partition, the issue
the customer is having is because they are using a new type of hardware boot
called uEFI. This hardware boot was something that just came out recently from
several hardware vendors. Because it is new neither BE NOR NBU are able to back
it up yet, we have a potential solution that we are working on BUT the issue
remains that this is something that we did not predict hardware vendors going
to nor did we expect rapid adoption by the field.
That being said we think we are close to a resolution but it is
not likely to be this week. Again we have had to redesign portions of the
product for this special boot partition.
Paste…
Scott
Chapman
Senior Technical Specialist
Storage and Database Administration
ICBC - Victoria
Ph: 250.414.7650 Cell: 250.213.9295
From:
veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Chapman,
Scott
Sent: Thursday, October 14, 2010 1:03 PM
To: 'Preston, Douglas'; 'Veritas'
Subject: Re: [Veritas-bu] NBU7 system state backup errors
This is a known issue… and as far as I know, we are waiting for
a fix… I’ve got a case open about this and Symantec is working on a fix, but is
having some issues with that…
At this time, my windows admins are saying this isn’t a huge
issue since they have to build the machine before we can restore data to it…
but I’m still waiting on the fix as I’d feel better if this was getting backed
up!
Scott
Chapman
Senior Technical Specialist
Storage and Database Administration
ICBC - Victoria
Ph: 250.414.7650 Cell: 250.213.9295
From:
veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Preston,
Douglas
Sent: Thursday, October 14, 2010 1:00 PM
To: 'Veritas'
Subject: [Veritas-bu] NBU7 system state backup errors
When trying to backup a new windows 2008 server all my backups
go to completion ok except system state.
I get this error in the GUI Job Details log
10/14/2010 12:55:09 PM - Warning bpbrm(pid=544) from client scacimm01:
WRN - can't open file: System State:\Automated System Recovery\BCD\BCD (WIN32
-536832991: Unknown error)
10/14/2010 12:55:15 PM - Error bpbrm(pid=544) from client
scacimm01: ERR - Error encountered while attempting to get additional files for
System State:\
Anyone have a hint what I need to do? I am almost positive
this is not NetBackup’s problem but I need to make sure I can do a restore of
the system regardless of whose problem it is
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