Re: [Veritas-bu] NBU7 system state backup errors

uEFI is a new standard for booting systems that replaces the traditional BIOS boot. Our Dell servers toggle back and forth between BIOS and uEFI, but once you’ve installed an OS in one mode or the other, you have to wipe the disk clean to switch to the other boot methodology. I don’t know why Symantec was unaware of this change, several of our hardware vendors notified us 2-3 years ago they were have been moving towards uEFI. uEFI adds a hidden boot partition in the FAT32 format. This replaces the standard MBR for BIOS. Anyhow, I’m sure Symantec will have it figured out shortly, and you only really need to restore it for BMR. I suppose if you were booting multiple OSs it might be nice to get back the boot files (think grub) but this is a minor inconvenience here.

-Jonathan

From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Chapman, Scott
Sent: Thursday, October 14, 2010 4:31 PM
To: 'Infantino, Joseph'; 'Preston, Douglas'; 'Veritas'
Subject: Re: [Veritas-bu] NBU7 system state backup errors

Having read what symantec sent to me… it sounds like a problem with all their products…

Scott Chapman

Senior Technical Specialist

Storage and Database Administration

ICBC - Victoria

Ph: 250.414.7650 Cell: 250.213.9295

From: Infantino, Joseph [mailto:jinfanti AT harris DOT com]
Sent: Thursday, October 14, 2010 1:28 PM
To: Chapman, Scott; 'Preston, Douglas'; 'Veritas'
Subject: RE: NBU7 system state backup errors

Is this an issue with 7.0 only or 7.0.1 also? Just wondering because we are about to upgrade from 6.5.6 to 7.0 to 7.0.1.

Thank you,

Joseph A. Infantino II

BackUp/Recovery Administrator
HARRIS IT Services
Assured Infrastructure Management
Office: 321-724-3011 | Fax: 321-724-3392

Email: joseph.infantino AT harris DOT com

From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Chapman, Scott
Sent: Thursday, October 14, 2010 4:03 PM
To: 'Preston, Douglas'; 'Veritas'
Subject: Re: [Veritas-bu] NBU7 system state backup errors

This is a known issue… and as far as I know, we are waiting for a fix… I’ve got a case open about this and Symantec is working on a fix, but is having some issues with that…

At this time, my windows admins are saying this isn’t a huge issue since they have to build the machine before we can restore data to it… but I’m still waiting on the fix as I’d feel better if this was getting backed up!

Scott Chapman

Senior Technical Specialist

Storage and Database Administration

ICBC - Victoria

Ph: 250.414.7650 Cell: 250.213.9295

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