Nick:
You mention in your original post that it is NBU 4.5. On your W2K client, was
this an upgrade or a fresh install of the client software?
If it is an upgrade then Veritas VSP (their snapshot technology and the
replacement of OTM) is installed and running. OTM doesn't "uninstall" when you
perform the client upgrade if I'm not mistaken. This may be the root of your
problem.
Just an FYI.
David
-----Original Message-----
From: Nick Silvester - Sun UK
To: veritas-bu AT mailman.eng.auburn DOT edu; rmickle AT rms.moore DOT com
Sent: 6/20/03 8:30 AM
Subject: [Veritas-bu] RE:OTM 'Error:0x8000001c (WIN32 1110: Unknown error)
Hi Richard,
Thanks for the reply.
I have been through that document and tried to tune/change, but still
get the
same error. It strange that other system that we have had the
same/similiar
errors with, it has been used and things were resolved! It is just one
system.
I thought if I could find out exactly what it meant it may make it
easier to
diagnose. Unfortunately that is easier said than done!
Regards
Nick
> To: veritas-bu AT mailman.eng.auburn DOT edu
> Cc: Nick.Silvester AT sun DOT com
> Subject: RE:OTM 'Error:0x8000001c (WIN32 1110: Unknown error)
> From: rmickle AT rms.moore DOT com
> Date: Fri, 20 Jun 2003 10:22:46 -0500
> X-MIMETrack: Serialize by Router on LNUSILMTA01A/MOORE(Release 5.0.11
|July
24, 2002) at 06/20/2003 10:20:23 AM, Serialize complete at 06/20/2003
10:20:23
AM
>
> Nick
>
> I am not sure if the error you are getting is the same one, but it
sounds
> similar to an OTM error that I was getting on an Windows XP test
system.
> OTM would start up and NB would back up anywhere between 1 and 11 GB
and
> then fail with return code 11, Unknown error. I found the tech
support
> document below and followed the instructions. It cleared up the
problem I
> was having.
>
> http://seer.support.veritas.com/docs/233254.htm
>
>
> Richard Mickle
> UNIX Systems and Storage Administrator
> Response Marketing Services
> A Division of Moore Wallace North America, Inc.
> E-Mail: rmickle AT rms.moore DOT com
> Phone: 920-339-1695
> Cell Phone: 920-366-1987
> Fax: 920-339-1807
>
>
> >Message: 2
> >Date: Thu, 19 Jun 2003 09:42:43 +0100 (BST)
> >From: Nick Silvester - Sun UK <Nick.Silvester AT Sun DOT COM>
> >Reply-To: Nick Silvester - Sun UK <Nick.Silvester AT Sun DOT COM>
> >To: veritas-bu AT mailman.eng.auburn DOT edu
> >Cc: n.s AT uk.sun DOT com
> >Subject: [Veritas-bu] OTM 'Error:0x8000001c (WIN32 1110: Unknown
error)'
> >
> >Hi,
> >
> >I have a system running NBU 4.5, backing up a Windows 2000 client
(with
> OTM
> >enabled). The backups are failing with the error status 11 - system
call
> failed.
> >
> >I have tried tuning the OTM cache on the system (as per veritas docs)
but
> the
> >problem still occurs, I have found a number of OTM errors, but am
unable
> to find
> >anything for the below!
> >
> >01:29:38.975: [1836.696] <2> tar_base::V_vTarMsgW: ERR - OTM
> Error:0x8000001c
> >(WIN32 1110: Unknown error)
> >
> >Does anybody know what 'Error:0x8000001c' means? I have searched
> everywhere -
> >can anybody help??
> >
> >Many thanks
> >
> >Nick Silvester.
> >UK Mission Critical Support Engineer.
> >Tel: +44 (0870) 6003222
> >
> >Submit, Update and view your calls at:
http://www.sun.com/service/online/gb
> >
Nick Silvester.
UK Mission Critical Support Engineer.
Tel: +44 (0870) 6003222
Submit, Update and view your calls at:
http://www.sun.com/service/online/gb
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