Sorry if some of you read this twice. The list software saw the original
post as > 20 KB (it wasn't) and wouldn't post it.
Thanks Scott. I'll pass this on to support and see what they say. Hard to
argue with the documentation. Of course, they may just be putting me in a
non-standard configuration to try to fix the problem. I still don't like
it.
Another bit of information: Veritas support says that the problem is with
msvcrt.dll (Microsoft C runtime compiler). Veritas says that MP4 should
take this to version 8.*. However, there seem to be two problems with this:
1. It doesn't seem that 8.* exists. According to the MS DLL database,
7.0.3790.0 is the latest version, and it's shipping with Server 2003.
2. Msvcrt.dll isn't included in MP4. Support said that we could extract
MP4 and replace the file without applying MP4, but the file isn't there.
Anybody have any idea? We're waiting to hear back from support.
Thanks,
Matt
________________________________________
From: scott.kendall AT abbott DOT com [mailto:scott.kendall AT abbott DOT com]
Sent: Friday, June 20, 2003 3:43 AM
To: Quarantine
Cc: veritas-bu AT mailman.eng.auburn DOT edu
It wouldn't be the first time that Technotes and/or Support conflict, but
here is where I got my info.
http://ftp.support.veritas.com/pub/support/products/NetBackup_DataCenter/256
117.pdf
It states...
"Starting with NetBackup DataCenter 4.5, mixed patch level versions of 4.5
are supported. This support
enables NetBackup servers to run a mixture of Feature Packs and Maintenance
Packs in your environment."
"In a mixed patch level environment at version 4.5 and above, to avoid
version conflict and resulting problems,
it is imperative to have the master server at the highest revision in your
configuration."
"If you have any media server running a Feature Pack, then the master server
must be running
this same Feature Pack, or a numerically higher one."
"No media server may have a numerically higher version of a Maintenance Pack
than the master
server."
They talk about not only mixing levels, but mixing MP and FP (as long as the
master is the highest FP). They even give an example of this. Their
example shows mixing MP1, MP2 and MP3 on media servers with FP3 on the
master. Nowhere does it say in an all MP environment (even master) that you
can't mix.
???
- Scott
Quarantine <Quarantine AT GSCCCA DOT ORG>
06/19/2003 08:32 PM
To: "'scott.kendall AT abbott DOT com'" <scott.kendall AT abbott
DOT com>
cc: veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] exchange backup problems
I was under the same impression that you are, but Veritas assures me that
this is supported. I've specifically asked at least twice if my master
needs to be at MP4 and been told no. Mixing levels on master/media servers
isn't supported until FP3 (not MP3). Just for clarity - all master/media
are at MP3. Only thing at MP4 is the Exchange server (not a media server).
They swear to me that this is OK.
Matt
________________________________________
From: scott.kendall AT abbott DOT com [mailto:scott.kendall AT abbott DOT com]
Sent: Thursday, June 19, 2003 5:28 PM
To: Quarantine
Cc: veritas-bu AT mailman.eng.auburn DOT edu
"NBU 4.5 MP3 Win2K SP3 master and media servers... The server (Exchange) is
currently at MP4"
It sounds like veritas support got you into an even more unsupported state
(unless this is a typo).
You can't have an MP3 master with an MP4 media server or client.
With all the server version mixing now (master and media servers at
different levels... I think it started at MP3/FP3 and up. I don't think
this was supported with MP2 or earlier, but I may be wrong), you still have
to have the master at the highest level.
- Scott
Quarantine <Quarantine AT GSCCCA DOT ORG>
Sent by: veritas-bu-admin AT mailman.eng.auburn DOT edu
06/19/2003 09:33 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
cc:
Subject: [Veritas-bu] exchange backup problems
Background: I'm running NBU 4.5 MP3 Win2K SP3 master and media servers. I
have a single Exchange 5.5 SP4 (on NT4 SP6a) server from which I need to
back up the directory. The server is currently at MP4. Our organization
has a zero mail retention policy, which means that I *can't* back up the
information store. In the event of a complete failure, I can only restore
the directory - no mailbox contents.
Problem: Whenever I back up Exchange (IS or directory) using the Exchange
agent, Exchange stops accepting new connections from most of my clients.
Sometimes I can restart the Exchange services, but I usually have to reboot
because service restarts fail. I saw this problem with MP3, and applied MP4
to the Exchange server on the recommendation of Veritas support. We're
still seeing the problem. The MP4 application also killed Outlook Web
Access (couldn't log in) and the Exchange Event Service (service failed with
no error) until I reapplied Exchange SP4.
Questions:
1. Has anybody else seen this problem?
2. Does anybody else only back up an Exchange directory? I'm trying to set
up a scenario where I can recreate all the mailboxes (less their content) on
the primary Exchange server from backups taken of a secondary Exchange
server. So far, I'm not having much luck. I need to use a secondary server
until Veritas can figure out the connection problem with my primary server.
Thanks in advance,
Matt
_______________________________________________
Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
|
