[Veritas-bu] Backup Stays Queued

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Sorry for the delay, just got back to looking into this.

The only ones known by the master at this point is the one that is built
that I am testing on. As for the logs, the only reference I found to a
problem is the following from the bpdbm log.

11:24:34 [1888.1764] <16> put_string: cannot write data to network:  An
existing connection was forcibly closed by the remote host. 
11:24:34 [1888.1764] <16> db_senddata: put_string(): network write error, An
existing connection was forcibly closed by the remote host. , (10054)
11:24:34 [1888.1764] <4> bpdbm: request complete: exit status 0  

I am a little confused about this though. The remote host that I am trying
to perform the test backup on is also the media manager that I was able to
connect to from the master. The IP's are known by each other in both DNS and
the hosts file. They are not in the same domain but I am able to map network
drives and I was under the impression that that would also not be an issue. 

I have created log files on the client\media manager server but they reveal
nothing.

Does anybody have any other ideas on what to check.

Thanks again

Don

-----Original Message-----
From: Larry Kingery [mailto:larry.kingery AT veritas DOT com]
Sent: August 15, 2002 10:50 AM
To: O'Shea, Don
Cc: Veritas-Bu (E-mail)
Subject: Re: [Veritas-bu] Backup Stays Queued


O'Shea, Don writes:
> I am currently in the process of revamping our Netbackup solution. I
> have created a new Master that will have several media managers assigned

"Will have", as in they're known by the master but the machines
themselves don't have NBU configured yet?  That can cause something
like this.

> to it. I have just configured the first one and tried a test backup. The
> test backup however just stays queued even though the drive is available
> and there is a brand new tape assigned to the class it is using. 
> 
> My question to you is what logs should I enable to capture what may be
> the cause of this. 

bpsched and the output of 'netstat -an'.  Maybe bpdbm, but probably
not at first.  All of these are on the master.

> 
> Thanks in advance for any help that you can provide. 
> 
> Don O'Shea 
> NT Support 
> BCE Emergis Inc. 
> (905)707-4000 Ext. 3765 
> Fax: (905) 707-4329 
> mailto:don.oshea AT emergis DOT com <mailto:don.oshea AT emergis DOT com>  
> 
> <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN">
> <HTML>
> <HEAD>
> 
> <META NAME="Generator" CONTENT="MS Exchange Server version 5.5.2654.89">
> <TITLE>Backup Stays Queued</TITLE>
> </HEAD>
> <BODY>
> 
> <P><FONT SIZE=2 FACE="Arial">I am currently in the process of revamping
our Netbackup solution. I have created a new Master that will have several
media managers assigned to it. I have just configured the first one and
tried a test backup. The test backup however just stays queued even though
the drive is available and there is a brand new tape assigned to the class
it is using. </FONT></P>
> 
> <P><FONT SIZE=2 FACE="Arial">My question to you is what logs should I
enable to capture what may be the cause of this.</FONT>
> </P>
> 
> <P><FONT SIZE=2 FACE="Arial">Thanks in advance for any help that you can
provide.</FONT>
> </P>
> 
> <P><FONT SIZE=2 FACE="Arial">Don O'Shea</FONT>
> <BR><FONT SIZE=2 FACE="Arial">NT Support</FONT>
> <BR><FONT SIZE=2 FACE="Arial">BCE Emergis Inc.</FONT>
> <BR><FONT SIZE=2 FACE="Arial">(905)707-4000 Ext. 3765</FONT>
> <BR><FONT SIZE=2 FACE="Arial">Fax: (905) 707-4329</FONT>
> <BR><FONT SIZE=2 FACE="Arial"><A
HREF="mailto:don.oshea AT emergis DOT com">mailto:don.oshea AT emergis DOT 
com</A></FONT>
> </P>
> 
> </BODY>
> </HTML>
-- 
Larry Kingery 
   10 kinds of people, those who understand binary and those who don't

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