We'll run a test with this (next week), but this is really a sub-standard,
sub-optimal, and even unacceptable final solution. The whole purpose of the
'system' account is to be able to do stuff like this. If we h ave to
configure all NT systems to run NetBackup as an administrator, this is a
huge pain for password management.

Jason

> -----Original Message-----
> From: Bob Bakh [mailto:bob.bakh AT home DOT com]
> Sent: December 21, 2001 11:32
> To: Jason Ahrens; Veritas BU
> Subject: Re: [Veritas-bu] WinError 5
> 
> 
> This is usually an access issue.  Check to see who your NBU 
> client service
> is running as on the client machine, if it's system, change 
> it to either the
> Administrator for that particular client, or to a domain admin.
> 
> Good Luck,
> 
> Bob
> ----- Original Message -----
> From: "Jason Ahrens" <Jason.Ahrens AT telus DOT com>
> To: "Veritas BU" <veritas-bu AT mailman.eng.auburn DOT edu>
> Sent: Friday, December 21, 2001 7:15 AM
> Subject: [Veritas-bu] WinError 5
> 
> 
> > In our veritas logs we see many errors like this on NT/2000 systems:
> >
> > 1008083667 1 4 16 veritasmedia1 38889 0 0 catest2 bpbrm from client
> catest2:
> > ERR - failure reading file: C:\WINNT\Help\mail\mrc06_2.htm (WIN32 5:
> Access
> > is denied. )
> >
> > This is obviously not a good thing, and has been traced to 
> our inability
> to
> > do full restores. Win error 5 causes Veritas to grab the 
> file name, but no
> > data (0 byte restores). The files that are refused are 
> 'random' on each
> > system install, but consistent across any given install (I think)
> >
> > Our systems are out of the box, SP6a NT systems with 
> Veritas 3.4 with
> patch
> > for 3.4.1 installed. (p645)
> >
> > We have nothing special running, but yet Veritas is unable 
> to backup some
> > files, with Access denied errors.
> >
> > Anyone seen this before? What do we need to do differently? 
> The NetBackup
> > client service is installed as a system service so there is 
> no reason it
> > should be denied access to files.
> >
> > Thanks
> >
> > Jason
> >
> > --
> > Jason Ahrens, Systems Analyst
> > TELUS Enterprise Solutions
> > http://www.telus.com
> > The Future is Friendly
> >
> > _______________________________________________
> > Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
> > http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
> >
>