Networker

[Networker] New library/tapes/server and device/media errors

2009-11-26 10:01:24
Subject: [Networker] New library/tapes/server and device/media errors
From: Manel Rodero <manel AT FIB.UPC DOT EDU>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Thu, 26 Nov 2009 15:58:12 +0100
Hello,

I'm testing our new library (Quantum Scalar i500 with 2 HP LTO4 drives FC) in our new server (Windows Server 2008 x64).

After installing Windows + Updates to SP2, I've installed latest driver of i500, HP tapes and Qlogic QLE2460 HBA.

Then, I've installed the same version of Legato we have in our actual server (the server we want to replace with the new one).

I've loaded and imported 20 LTO4 tapes in the library (all of the are new, not used yet). I've done an inventory. All of them have a barcode label and none a volume label. It's OK. When doing this inventory I've got a lot of device/media errors. Suspect.

Then, I've tried to label the tapes and assign them to the Default pool WITHOUT SUCCESS. I get a lot of device/media errors and the tapes are set in 'service' mode after the 21 error (I'm attaching a log window snapshot).

http://img8.imageshack.us/img8/1475/20091126154630.jpg

Any idea about what to check for to see if is a hardware problem (the library is new but it can be defective), tape problem (I've tested more than 20 tapes all with the same problem) or software (Legato + Windows + Drivers).

Thank you very much!

--

       Manel Rodero Blánquez
o o o  IT Systems Manager
o o o  Laboratori de Càlcul
o o o  Facultat d'Informàtica de Barcelona
U P C  Universitat Politècnica de Catalunya - Barcelona Tech

       E-mail : manel AT fib.upc DOT edu
       Tel.   : +34 93 401 0847
       Web    : http://www.fib.upc.edu/

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