Re: [Networker] Media emergency on snode
2008-02-13 09:31:22
We had a similar issue a cheap NAS was changing the permissions on the file
system. I would check to make sure your service account has the proper
permissions to write and modify.
BTW, it took over a week for them to help me figure this out.
The escalation is to call and ask for the manager on duty. If that does not
help, call the service manager in your area. You should be able to ask you
sales rep who that is. If you go up the chain the call backs times get
shorter and shorter.
On Wednesday 13 February 2008, MIchael Leone wrote:
> I'm seeing
>
> NetWorker media: (emergency) Cannot write to
> X:\DBO\42\46\1eb44f17-00000006-86b2250e-47b2250e-0c7b0000-0a4007c8 -
> errno=22
>
> I have a ticket open with EMC, but being as to they're on the West Coast,
> and I'm on the East Coast, half the time they don't call me back until
> after I've left for the day. So I thought I'd ask here. I'm *pretty* sure
> I know which snode is causing this error (although the alert doesn't say),
> but don't know what to do to fix it. I know that my job has failed for
> days now, and I need to resolve it.
>
> Server and snode are both Win2003. Snode is AFTD, using my SAN as storage
> drive.
>
> Any thoughts appreciated.
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