HI 
        No tape stuck , The library look  ok and when I type nsrjb -HE 
I receive this error message 
        "nsrjb : Unable to open SJI device [email protected]. Check device ,
connection and driver.
Nsrjb: System error : no such file or directory.

-----Original Message-----
From: Faidherbe, Thierry [mailto:thierry.faidherbe AT hp DOT com] 
Sent: Thursday, April 15, 2004 3:27 PM
To: Legato NetWorker discussion; Erik Lalancette
Subject: RE: [Networker] Unload retry for

It can be the result of one of these 2 cases :

1) The jukebox has a stuck drive or a tape blocked
into a drive. NetWorker tries to eject the tape and
waits for tape to be offlined to put it back into its bin slot.
If tape is not offlined within timeout, then networker will claim
about "read open error, I/O error" then will retry jukebox
offline until timeout (abort).

If it's the case, correct drive state(*) and then retry eject or
disable the device 
(*)Open jukebox, unloading/loading back tape into same drive
and be sure OS can see the device. Maybe the read open error
is caused by OS not seeing the device anymore (maybe a SCSI<->FC bridge
hang).

2) NetWorker still think that a tape is loaded into a drive
but it's not. Go to detailed jukebox view and look for 
"loaded barcode" "loaded volume" and "loaded slot"
Look for possible lines filled with "-"
It's so, run "nsrjb -HE" then "nsrjb -I"

HTH,

Thierry
 





Kind regards - Bien cordialement - Vriendelijke groeten,

Thierry FAIDHERBE

HP Services - Storage Division
Tru64 Unix and Legato EBS Consultant
                                   
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-----Original Message-----
From: Legato NetWorker discussion [mailto:NETWORKER AT LISTMAIL.TEMPLE DOT EDU]
On Behalf Of Erik Lalancette
Sent: Thursday, April 15, 2004 9:09 PM
To: NETWORKER AT LISTMAIL.TEMPLE DOT EDU
Subject: [Networker] Unload retry for

Hi i receive that. And my Library stop working.

error message unload retry for jukebox .... sleeping 30 seconds.

error message unload retry for jukebox .... failed - time limit exceed:
aborting.

Do you have a idea?

This is my hardware

-Networker 6.1.1 Buid 238
-Library Spectra Logic 2000 15 Slot
-Tape Ait-2

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