ADSM-L

Re: TSM BA client on Exchange 4-way cluster hangs

2006-04-26 05:51:54
Subject: Re: TSM BA client on Exchange 4-way cluster hangs
From: Leigh Reed <L.Reed AT MDX.AC DOT UK>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Wed, 26 Apr 2006 10:43:55 +0100
Wanda,

I don't have experience with this exact configuration, but in the past
anti-virus s/w has caused me problems on clusters. Obviously, the local
A/V sw is not a problem as it only occurs when you bring the exchange
resources online to the node. However, you might have specific Exchange
related AV resources coming across.

Your system administrators may not be keen to do this, if the box is
live, but you could try to take any AV cluster resources offline and see
if this solves the problem.
Just a thought.

Regards the clusternode setting, it does not need to be set to yes for
the local backup and the 5.3.3.0 client will actually give you an error
saying that it will not allow you to backup the local drives with
clusternode yes.


Leigh

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Prather, Wanda
Sent: 25 April 2006 21:29
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] TSM BA client on Exchange 4-way cluster hangs

Windows 2003, Exchange 2003, 4-node cluster, 3 active 1 passive.
BAclient 5.3.2.2.
TDP For Exchange NOT installed yet.

Have installed the Windows baclient, trying to get a backup of the C:
drive and system state before we start installing the TDP for Exchange
and all the appropriate schedulers.

On NODE4 (the passive node), got the baclient installed and backed up
the C: drive.
Then used the cluster admin app to move Exchange resources from one of
the other nodes to NODE4.

Now the Baclient won't open.  Just hangs at the splash screen with msg
"initializing".
Domain is C:, E;, SYSTEM SERVICES, SYSTEM STATE.

A reboot clears things up.  But once the resources get moved back to
NODE4, same result - GUI hangs.
(And this is the baclient, not the TDP client....)

Results are the same whether I have CLUSTERNODE YES in the dsm.opt file
or not.  (Is CLUSTERNODE YES required for the client instance that is to
back up the local resources only?)

Any hints?  No error messages, eventually have to kill the process with
Task Manager.