> I recently used a feedback page to report a problem on the "end of
> currency" web page
>
>       http://www.tivoli.com/support/storage_mgr/tivolieoc.html
>
> Just a few minutes later I had a response and an hour or so later a
> response that stated:
>
>     Thanks for calling this to our attention.  I'll forward a fix to
>     the Web Team.
>
> Astounding!
>
> Of course, it's about a week later, and the web page still points an intel
> windows unfortunate to the alpha PTF and ftp site :-(

I had the same prompt response from the Web coordination people.
The problem is that they hand off the correction task to the
Web implementation people - who I learned are new staffers and
rather clueless, as seen by the results.

  Richard Sims, BU