nv-l

RE: [nv-l] Anyone using CW 2000 with NetView 7.1.3?

2003-01-03 13:45:13
Subject: RE: [nv-l] Anyone using CW 2000 with NetView 7.1.3?
From: "Treptow, Craig" <Treptow.Craig AT principal DOT com>
To: <nv-l AT lists.tivoli DOT com>
Date: Fri, 3 Jan 2003 12:45:13 -0600
There are archives:  http://www.vk.net/tivoli/Netview-List.nsf/main?openview

> -----Original Message-----
> From: Cowan, Christopher [mailto:Christopher_Cowan AT sra DOT com]
> Sent: Friday, January 03, 2003 11:23 AM
> To: 'nv-l AT lists.tivoli DOT com'
> Subject: [nv-l] Anyone using CW 2000 with NetView 7.1.3?
> 
> 
> Since there are no archives, I figured I would ask out here, 
> since I can't
> imagine that someone else hasn't seen this.
> 
> I have Sun E280R running Solaris 8, NV 7.1.3, Switch Analyzer 1.2, and
> CiscoWorks 2000 with Campus Mgr, Resource Mgr Essentials, and 
> Device Fault
> Manager.
> 
> By default, the start order under Runlevel 3 is:
> - /etc/rc3.d/S10dmgrtd (for CiscoWorks)
> - /etc/rc3.d/S76snmpdx
> - /etc/rc3.d/S99netnmrc (for NetView)
> 
> The interaction symptom is that something is causing snmpdx 
> to delete the
> connection to the mibiisa and mgragent subagents.  Once this 
> occurs, it is
> impossible to do SNMP queries to the box.    Worse, it is 
> impossible to
> restart the SNMP service, and subagents without rebooting.   
> 
> I suspect the culprit is Ciscoworks (or possibly Switch Analyzer)
> - If I boot the machine normally, the SNMP stack is in the 
> non-responsive
> state described
> - If I move the CW init script and bring up SNMP, and 
> NetView, every is
> working fine.   If I then start CW, then all 3 applications 
> run fine for a
> while.   However, after several hours it returns to this state.  
> - Some combination of service restarts, also seems to cause this.
> 
> I have tried several things including:
> - Using the "-f 0" flag on snmpxd
> - Tracing snmpdx -d 4
> - Adding a mgragent.acl, and adding a security stanza to 
> mgragent.rsrc (as
> per Sun support's instructions).
> 
> Despite debugging, the only meaningful messages have been 
> posted to syslog.
> A handful of SNMP authentication failures for queries 
> originating from the
> same box, session_open failures.   On some occasions, there 
> will also be a
> message about deleting snmpd or mgragent from the subagent table.
> 
> None of these fix the problem individually or in any 
> combination that I have
> tested.
> I have PMRs open with all 3 vendors (IBM, Sun, and Cisco).    But, I'm
> really starting to pull my hair out on this.
> 
> If anyone has seen a similar problem, please let me know.
> 
> Regards,
> 
> --
> Chris Cowan
> Sr. ESM Consultant
> SRA International
> 
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