Veritas-bu

[Veritas-bu] Linux restore problems ... RESOLVED!

2005-08-30 20:55:04
Subject: [Veritas-bu] Linux restore problems ... RESOLVED!
From: jmhoward AT gmail DOT com (John Howard)
Date: Tue, 30 Aug 2005 20:55:04 -0400
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Just cuious, what vendor/model router is involved and what is the=20
architecture/OS of the master/media.

john

On 8/30/05, Wayne T Smith <wtsmith AT maine DOT edu> wrote:
>=20
> A few weeks ago I reported inability to restore a file (times out),
> except to the backup server itself.
>=20
> After a few weeks and getting several people involved, we've discovered
> the cause: our router has a sensitivity to a certain sequence of
> characters of data ... and this file had that sequence! There is a
> fix available to the router and it should be applied next week.
>=20
> Thanks to all who offered suggestions!
>=20
> cheers, wayne
>=20
> Wayne T Smith wrote, in part, on 8/2/2005 4:14 PM:
>=20
> > My Solaris NetBackup server is v5.1MP3 and I have a problem with some
> > Linux restores. On a few machines a full restore results in some
> > (many!) files not being restored. Some files are restored; others
> > aren't. If I pick one of the "problem" files and restore just it, I
> > get a status code 5, with a "Socket write failed" error, 9-11 minutes
> > into the restore. An example Admin Console log is listed below.
> > Failures are always 9-11 minutes into the restore, with the below
> > example almost exactly 10 minutes.
> >
> > A restore to another Linux machine (version & MP do not seem to
> > matter) results in the same error. However, a restore to my backup
> > server succeeds! For what it is worth, the data was backed up with
> > NetBackup v4.5MP5.
> >
> > I could use suggestions for how to debug this problem (socket write
> > failed is not very informative) and any suggestions on settings to
> > tweak, should that be the problem.
> >
> > (My master/media server has the following timeouts reported: Client
> > connect timeout: 900 seconds, Client read timeout: 1800 seconds, Media
> > server connect timeout: 60 seconds, Use OS dependent timeouts is
> > checked. On the client, the Client read timeout is 300 seconds).
> >
> > Thanks and cheers, wayne
> >
> >
> > ash:~$ less
> > /usr/openv/netbackup/logs/user_ops/wsmith/logs/jbpUJAmua4gi.log
> > Restore started 08/02/2005 14:45:49
> >
> > 14:45:57 (248339.xxx) Restore job id 248339 will require 1 image.
> > 14:45:57 (248339.xxx) Media id NB0361 is needed for the restore.
> > 14:45:57 (248339.xxx) Media id NB0263 is needed for the restore.
> > 14:45:57 (248339.xxx) Media id NB0145 is needed for the restore.
> >
> > 14:46:02 (248339.001) Restoring from image created Sat 30 Jul 2005
> > 12:19:57 AM EDT
> > 14:46:10 (248339.001) INF - Waiting for mount of media id NB0263 on
> > server ash for reading.
> > 14:53:56 (248339.001) INF - Waiting for positioning of media id NB0263
> > on server ash for reading.
> > 14:54:31 (248339.001) INF - Beginning restore from server ash to
> > client cedar.unet.maine.edu <http://cedar.unet.maine.edu>.
> > 15:04:37 (248339.001) The following files/folders were not restored:
> > 15:04:38 (248339.001) UTF -
> >=20
> /usr/local/blackboard/content/vi/bb_bb60/courses/1/00230_K_042/groups/_98=
39_1/_276333_1/Presenta
> >
> > tion.ppt
> > 15:04:39 (248339.001) Status of restore from image created Sat 30 Jul
> > 2005 12:19:57 AM EDT =3D socket write failed
> >
> > 15:04:40 (248339.xxx) INF - Status =3D the restore failed to recover th=
e
> > requested files.
> > _______________________________________________
> > Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu
> > http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
>=20
>=20
> _______________________________________________
> Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu
> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
>

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Just cuious, what vendor/model router is involved and what is the architect=
ure/OS of the master/media.<br>
<br>
john<br><br><div><span class=3D"gmail_quote">On 8/30/05, <b class=3D"gmail_=
sendername">Wayne T Smith</b> &lt;<a href=3D"mailto:wtsmith AT maine DOT 
edu">wtsm=
ith AT maine DOT edu</a>&gt; wrote:</span><blockquote class=3D"gmail_quote" 
style=
=3D"border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; p=
adding-left: 1ex;">
A few weeks ago I reported inability to restore a file (times out),<br>exce=
pt to the backup server itself.<br><br>After a few weeks and getting severa=
l people involved, we've discovered<br>the cause: our router has a sensitiv=
ity to a certain sequence of
<br>characters of data ... and this file had that sequence!&nbsp;&nbsp;&nbs=
p;&nbsp;There is a<br>fix available to the router and it should be applied =
next week.<br><br>Thanks to all who offered suggestions!<br><br>cheers, way=
ne<br><br>Wayne T Smith wrote, in part,&nbsp;&nbsp;on 8/2/2005 4:14 PM:
<br><br>&gt; My Solaris NetBackup server is v5.1MP3 and I have a problem wi=
th some<br>&gt; Linux restores.&nbsp;&nbsp;On a few machines a full restore=
 results in some<br>&gt; (many!) files not being restored.&nbsp;&nbsp;Some =
files are restored; others
<br>&gt; aren't.&nbsp;&nbsp;If I pick one of the &quot;problem&quot; files =
and restore just it, I<br>&gt; get a status code 5, with a &quot;Socket wri=
te failed&quot; error, 9-11 minutes<br>&gt; into the restore.&nbsp;&nbsp;An=
 example Admin Console log is listed below.
<br>&gt; Failures are always 9-11 minutes into the restore, with the below<=
br>&gt; example almost exactly 10 minutes.<br>&gt;<br>&gt; A restore to ano=
ther Linux machine (version &amp; MP do not seem to<br>&gt; matter) results=
 in the same error.&nbsp;&nbsp;However, a restore to my backup
<br>&gt; server succeeds!&nbsp;&nbsp; For what it is worth, the data was ba=
cked up with<br>&gt; NetBackup v4.5MP5.<br>&gt;<br>&gt; I could use suggest=
ions for how to debug this problem (socket write<br>&gt; failed is not very=
 informative) and any suggestions on settings to
<br>&gt; tweak, should that be the problem.<br>&gt;<br>&gt; (My master/medi=
a server has the following timeouts reported: Client<br>&gt; connect timeou=
t: 900 seconds, Client read timeout: 1800 seconds, Media<br>&gt; server con=
nect timeout: 60 seconds, Use OS dependent timeouts is
<br>&gt; checked.&nbsp;&nbsp;On the client, the Client read timeout is 300 =
seconds).<br>&gt;<br>&gt; Thanks and cheers, wayne<br>&gt;<br>&gt;<br>&gt; =
ash:~$ less<br>&gt; /usr/openv/netbackup/logs/user_ops/wsmith/logs/jbpUJAmu=
a4gi.log
<br>&gt; Restore started 08/02/2005 14:45:49<br>&gt;<br>&gt; 14:45:57 (2483=
39.xxx) Restore job id 248339 will require 1 image.<br>&gt; 14:45:57 (24833=
9.xxx) Media id NB0361 is needed for the restore.<br>&gt; 14:45:57 (248339.=
xxx
) Media id NB0263 is needed for the restore.<br>&gt; 14:45:57 (248339.xxx) =
Media id NB0145 is needed for the restore.<br>&gt;<br>&gt; 14:46:02 (248339=
.001) Restoring from image created Sat 30 Jul 2005<br>&gt; 12:19:57 AM EDT
<br>&gt; 14:46:10 (248339.001) INF - Waiting for mount of media id NB0263 o=
n<br>&gt; server ash for reading.<br>&gt; 14:53:56 (248339.001) INF - Waiti=
ng for positioning of media id NB0263<br>&gt; on server ash for reading.
<br>&gt; 14:54:31 (248339.001) INF - Beginning restore from server ash to<b=
r>&gt; client <a href=3D"http://cedar.unet.maine.edu";>cedar.unet.maine.edu<=
/a>.<br>&gt; 15:04:37 (248339.001) The following files/folders were not res=
tored:
<br>&gt; 15:04:38 (248339.001) UTF -<br>&gt; /usr/local/blackboard/content/=
vi/bb_bb60/courses/1/00230_K_042/groups/_9839_1/_276333_1/Presenta<br>&gt;<=
br>&gt; tion.ppt<br>&gt; 15:04:39 (248339.001) Status of restore from image=
 created Sat 30 Jul
<br>&gt; 2005 12:19:57 AM EDT =3D socket write failed<br>&gt;<br>&gt; 15:04=
:40 (248339.xxx) INF - Status =3D the restore failed to recover the<br>&gt;=
 requested files.<br>&gt; _______________________________________________<b=
r>
&gt; Veritas-bu maillist&nbsp;&nbsp;-&nbsp;&nbsp;<a href=3D"mailto:Veritas-=
bu AT mailman.eng.auburn DOT edu">Veritas-bu AT mailman.eng.auburn DOT 
edu</a><br>&gt; <a=
 href=3D"http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu";>http://=
mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
</a><br><br><br>_______________________________________________<br>Veritas-=
bu maillist&nbsp;&nbsp;-&nbsp;&nbsp;<a href=3D"mailto:Veritas-bu AT mailman DOT 
en=
g.auburn.edu">Veritas-bu AT mailman.eng.auburn DOT edu</a><br><a 
href=3D"http://ma=
ilman.eng.auburn.edu/mailman/listinfo/veritas-bu">
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu</a><br></blockquo=
te></div><br>

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