Veritas-bu

[Veritas-bu] Netbackup 5.0 upgrade and now all kinds of media errors and network errors

2004-04-13 16:38:45
Subject: [Veritas-bu] Netbackup 5.0 upgrade and now all kinds of media errors and network errors
From: monique.marais AT alindigo DOT com (Monique Marais)
Date: Tue, 13 Apr 2004 22:38:45 +0200
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Hi Adam

I've just upgraded one major scientific research company, and have another
client who's purchased and installed nb 5.0 - been reading everything about
the "bugs" too.  What I'd like to know from anyone saying "dont upgrade"
is... what exactly makes this upgrade/install such a major issue?  Whats
going wrong to make it a bad upgrade?  Reason I'm asking is...  I cant
exactly go to the clients now and say "hey guess what, your software is
buggered, here's lets turn everything upside down and reinstall 4.5" :) as
much as I'd like to, this cant happen.  So what do i look out for in 5.0
thats apparently such an issue?

We are currently having issues at one client and I'd like to see if it may
have something to do with 5.0 being a bad upgrade option.

I'm very new to netbackup, so im taking things slow before i jump the gun.

thanks and kind regards, :)
Monique Marais
Support Engineer
African Legend Indigo (Pty) Ltd
South Africa
Business:  +27 11 808 6300
Fax:  +27 11 802 0795
Cell:  +27 083 727 8556 / 083 397 2377
www.alindigo.com


  -----Original Message-----
  From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]On Behalf Of Adam Mason
  Sent: 05 April 2004 08:44 AM
  To: 'Paul Yahnig'; veritas-bu AT mailman.eng.auburn DOT edu
  Subject: RE: [Veritas-bu] Netbackup 5.0 upgrade and now all kinds of media
errors and network errors


  Hi.



  NBU 5 is, "Less than Perfect" at the present time!, as I'm sure you will
have seen by the number of posts to this newsgroup and the general Veritas
support forums around the net!.



  The general consensus is NOT to upgrade until at least the first service
pack (MP1) comes out, which is supposed to stabalise the product. Veritas
seem to have ushered the initial release out the door like most other
software vendors to get it's presence in the market with new features such
as disk staging etc.



  My personal advice to anyone thinking of upgrading now is DON'T!!!.



  I see about 10 - 15 clients a week on a consultancy basis and have had the
same problems with each and everyone of them who have upgraded.



  If you have upgraded, you could try applying the first patch they have
released on support.veritas.com but you're still going to have to grin and
bare it for the most part, I'm afraid!.



  Rgds,



  Adam Mason.

  Senior Consultant - InTechnology plc.




----------------------------------------------------------------------------
--

  From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Paul Yahnig
  Sent: 04 April 2004 16:14
  To: veritas-bu AT mailman.eng.auburn DOT edu
  Subject: [Veritas-bu] Netbackup 5.0 upgrade and now all kinds of media
errors and network errors




  Hello all....

  We have just upgraded to 5.0 from 4.5.  Our 4.5 environment was running
clean with no errors.  Now after the upgrade, I am getting a ton of 54, 84,
86 errors.  Oracle RMAN backups are getting errors at times then other times
they are perfect.  My catalog backup some days is great then other days I
get 84 errors non-stop.
  Master/Media server is Solaris 9 with Spectra 64K AIT-3 Library.

  Has anyone seen this?

  Thanks
  Paul




  Paul Yahnig
  Manager, Systems & Network Administration
  PR Newswire
  paul.yahnig AT prnewswire DOT com
  http://www.prnewswire.com

  800-832-5522
  (201) 369-5022 (direct)
  (201) 369-0544 (fax)
  "We tell your story to the world."

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<DIV><FONT face="Courier New" color=#0000ff size=2><SPAN 
class=496013320-13042004>Hi Adam</SPAN></FONT></DIV>
<DIV><FONT face="Courier New" color=#0000ff size=2><SPAN 
class=496013320-13042004></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face="Courier New" color=#0000ff size=2><SPAN 
class=496013320-13042004>I've just upgraded one major scientific research 
company, and have another client who's purchased and installed nb 5.0 - been 
reading everything about the "bugs" too.&nbsp; What I'd like to know from 
anyone 
saying "dont upgrade" is... what exactly makes this upgrade/install such a 
major 
issue?&nbsp; Whats going wrong to make it a bad upgrade?&nbsp; Reason I'm 
asking 
is...&nbsp; I cant exactly go to the clients now and say "hey guess what, your 
software is buggered, here's lets turn everything upside down and reinstall 
4.5" 
:) as much as I'd like to, this cant happen.&nbsp; So what do i look out for in 
5.0 thats apparently such an issue?</SPAN></FONT></DIV>
<DIV><FONT face="Courier New" color=#0000ff size=2><SPAN 
class=496013320-13042004></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face="Courier New" color=#0000ff size=2><SPAN 
class=496013320-13042004>We are currently having issues at one client and I'd 
like to see if it may have something to do with 5.0 being a bad upgrade 
option.</SPAN></FONT></DIV>
<DIV><FONT face="Courier New" color=#0000ff size=2><SPAN 
class=496013320-13042004></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face="Courier New" color=#0000ff size=2><SPAN 
class=496013320-13042004>I'm very new to netbackup, so im taking things slow 
before i jump the gun.</SPAN></FONT></DIV>
<DIV><FONT face="Courier New" color=#0000ff size=2><SPAN 
class=496013320-13042004></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face="Courier New" color=#0000ff size=2><SPAN 
class=496013320-13042004>thanks and kind regards, :)</SPAN></FONT></DIV>
<DIV><FONT face="Courier New" color=#0000ff size=2><SPAN 
class=496013320-13042004>
<P><FONT size=2>Monique Marais<BR>Support Engineer<BR>African Legend Indigo 
(Pty) Ltd<BR>South Africa<BR>Business:&nbsp; +27 11 808 6300<BR>Fax:&nbsp; +27 
11 802 0795<BR>Cell:&nbsp; +27 083 727 8556 / 083 397 
2377<BR>www.alindigo.com<BR></FONT></P></SPAN></FONT></DIV>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
  <DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma 
  size=2>-----Original Message-----<BR><B>From:</B> 
  veritas-bu-admin AT mailman.eng.auburn DOT edu 
  [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]<B>On Behalf Of 
</B>Adam 
  Mason<BR><B>Sent:</B> 05 April 2004 08:44 AM<BR><B>To:</B> 'Paul Yahnig'; 
  veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> RE: [Veritas-bu] 
  Netbackup 5.0 upgrade and now all kinds of media errors and network 
  errors<BR><BR></FONT></DIV>
  <DIV class=Section1>
  <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN 
  style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: 
Arial">Hi.<o:p></o:p></SPAN></FONT></P>
  <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN 
  style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: 
Arial"><o:p>&nbsp;</o:p></SPAN></FONT></P>
  <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN 
  style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">NBU 5 is, 
&#8220;Less than 
  Perfect&#8221; at the present time!, as I&#8217;m sure you will have seen by 
the number of 
  posts to this newsgroup and the general Veritas support forums around the 
  net!.<o:p></o:p></SPAN></FONT></P>
  <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN 
  style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: 
Arial"><o:p>&nbsp;</o:p></SPAN></FONT></P>
  <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN 
  style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">The general 
consensus 
  is NOT to upgrade until at least the first service pack (MP1) comes out, 
which 
  is supposed to stabalise the product. Veritas seem to have ushered the 
initial 
  release out the door like most other software vendors to get it&#8217;s 
presence in 
  the market with new features such as disk staging 
  etc.<o:p></o:p></SPAN></FONT></P>
  <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN 
  style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: 
Arial"><o:p>&nbsp;</o:p></SPAN></FONT></P>
  <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN 
  style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">My personal advice 
to 
  anyone thinking of upgrading now is 
DON&#8217;T!!!.<o:p></o:p></SPAN></FONT></P>
  <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN 
  style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: 
Arial"><o:p>&nbsp;</o:p></SPAN></FONT></P>
  <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN 
  style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">I see about 10 
&#8211; 15 
  clients a week on a consultancy basis and have had the same problems with 
each 
  and everyone of them who have upgraded.<o:p></o:p></SPAN></FONT></P>
  <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN 
  style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: 
Arial"><o:p>&nbsp;</o:p></SPAN></FONT></P>
  <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN 
  style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">If you have 
upgraded, 
  you could try applying the first patch they have released on 
  support.veritas.com but you&#8217;re still going to have to grin and bare it 
for the 
  most part, I&#8217;m afraid!.<o:p></o:p></SPAN></FONT></P>
  <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN 
  style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: 
Arial"><o:p>&nbsp;</o:p></SPAN></FONT></P>
  <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN 
  style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: 
Arial">Rgds,<o:p></o:p></SPAN></FONT></P>
  <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN 
  style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: 
Arial"><o:p>&nbsp;</o:p></SPAN></FONT></P>
  <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN 
  style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Adam 
  Mason.<o:p></o:p></SPAN></FONT></P>
  <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN 
  style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Senior Consultant 
&#8211; 
  InTechnology plc.<o:p></o:p></SPAN></FONT></P>
  <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN 
  style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: 
Arial"><o:p>&nbsp;</o:p></SPAN></FONT></P>
  <DIV>
  <DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT 
  face="Times New Roman" size=3><SPAN lang=EN-US style="FONT-SIZE: 12pt">
  <HR tabIndex=-1 align=center width="100%" SIZE=2>
  </SPAN></FONT></DIV>
  <P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN lang=EN-US 
  style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: 
Tahoma">From:</SPAN></FONT></B><FONT 
  face=Tahoma size=2><SPAN lang=EN-US 
  style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> 
  veritas-bu-admin AT mailman.eng.auburn DOT edu 
  [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] <B><SPAN 
  style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Paul Yahnig<BR><B><SPAN 
  style="FONT-WEIGHT: bold">Sent:</SPAN></B> 04 April 2004 16:14<BR><B><SPAN 
  style="FONT-WEIGHT: bold">To:</SPAN></B> 
  veritas-bu AT mailman.eng.auburn DOT edu<BR><B><SPAN 
  style="FONT-WEIGHT: bold">Subject:</SPAN></B> [Veritas-bu] Netbackup 5.0 
  upgrade and now all kinds of media errors and network 
  errors</SPAN></FONT><SPAN lang=EN-US><o:p></o:p></SPAN></P></DIV>
  <P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN 
  style="FONT-SIZE: 12pt"><o:p>&nbsp;</o:p></SPAN></FONT></P>
  <P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN 
  style="FONT-SIZE: 12pt"><BR></SPAN></FONT><FONT face=sans-serif size=2><SPAN 
  style="FONT-SIZE: 10pt; FONT-FAMILY: sans-serif">Hello all....</SPAN></FONT> 
  <BR><BR><FONT face=sans-serif size=2><SPAN 
  style="FONT-SIZE: 10pt; FONT-FAMILY: sans-serif">We have just upgraded to 5.0 
  from 4.5. &nbsp;Our 4.5 environment was running clean with no errors. 
  &nbsp;Now after the upgrade, I am getting a ton of 54, 84, 86 errors. 
  &nbsp;Oracle RMAN backups are getting errors at times then other times they 
  are perfect. &nbsp;My catalog backup some days is great then other days I get 
  84 errors non-stop. </SPAN></FONT><BR><FONT face=sans-serif size=2><SPAN 
  style="FONT-SIZE: 10pt; FONT-FAMILY: sans-serif">Master/Media server is 
  Solaris 9 with Spectra 64K AIT-3 Library. &nbsp;</SPAN></FONT> <BR><BR><FONT 
  face=sans-serif size=2><SPAN 
  style="FONT-SIZE: 10pt; FONT-FAMILY: sans-serif">Has anyone seen 
  this?</SPAN></FONT> <BR><BR><FONT face=sans-serif size=2><SPAN 
  style="FONT-SIZE: 10pt; FONT-FAMILY: sans-serif">Thanks</SPAN></FONT> 
  <BR><FONT face=sans-serif size=2><SPAN 
  style="FONT-SIZE: 10pt; FONT-FAMILY: sans-serif">Paul<BR><BR><BR><BR><BR>Paul 
  Yahnig<BR>Manager, Systems &amp; Network Administration<BR>PR 
  Newswire<BR>paul.yahnig AT prnewswire DOT 
com<BR>http://www.prnewswire.com<BR><BR>800-832-5522<BR>(201) 
  369-5022 (direct)<BR>(201) 369-0544 (fax)<BR>"We tell your story to the 
  world."</SPAN></FONT> <o:p></o:p></P></DIV></BLOCKQUOTE></BODY></HTML>

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