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[Veritas-bu] Status Code 13
2003-09-18 11:20:57
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Good luck I have had an open call with veritas support on this same issue
for 4 days now.
I can telnet to the ports and all both ways and they have not been able to
help.
-----Original Message-----
From: williams.k.1 AT pg DOT com [mailto:williams.k.1 AT pg DOT com]
Sent: Thursday, September 18, 2003 11:06 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Status Code 13
I have a windows 2000 Client backing up to a NT 4 master server. As soon as
the job starts, it fails with a code 13.
Here is the bperror output:
09/18/2003 10:55:25 BDC-NBM013 bdc-uss009 added backup job for client
bdc-uss009, class nb014-nt-gen, schedule d_2w_i_retry
part
0 to NetBackup scheduler work queue
09/18/2003 10:55:26 BDC-NBM013 bdc-uss009 started backup job for client
bdc-uss009, class nb014-nt-gen, schedule d_2w_i_retry on
storage unit bdc-nb014_dlt
09/18/2003 10:55:27 BDC-NBM013 bdc-uss009 client bdc-uss009 handling path
ALL_LOCAL_DRIVES
09/18/2003 10:55:27 BDC-NBM013 bdc-uss009 client bdc-uss009 handling path
/HKEY_USERS
09/18/2003 10:55:27 BDC-NBM013 bdc-uss009 client bdc-uss009 handling path
/HKEY_CURRENT_USER
09/18/2003 10:55:27 BDC-NBM013 bdc-uss009 client bdc-uss009 handling path
/HKEY_LOCAL_MACHINE
09/18/2003 10:55:27 BDC-NBM013 bdc-uss009 client bdc-uss009 handling path
/HKEY_CLASSES_ROOT
09/18/2003 10:55:37 bdc-nb014 bdc-uss009 socket read failed, Connection
reset
by peer. (10054)
09/18/2003 10:55:38 bdc-nb014 bdc-uss009 unable to perform read from client
socket, connection may have been broken
09/18/2003 10:55:38 bdc-nb014 bdc-uss009 could not send server status
message
09/18/2003 10:55:39 bdc-nb014 bdc-uss009 CLIENT bdc-uss009 CLASS
nb014-nt-gen
SCHED d_2w_i_retry EXIT STATUS 13 (file read failed)
09/18/2003 10:55:39 bdc-nb014 bdc-uss009 backup of client bdc-uss009 exited
with status 13 (file read failed)
Everything is NBU 3.4. Anyone have any ideas?
Thanks,
Kris
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<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=180401915-18092003>Good
luck I have had an open call with veritas support on this same issue for 4
days now. </SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=180401915-18092003></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=180401915-18092003>I can
telnet to the ports and all both ways and they have not been able to
help.</SPAN></FONT></DIV>
<BLOCKQUOTE style="MARGIN-RIGHT: 0px">
<DIV></DIV>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT
face=Tahoma size=2>-----Original Message-----<BR><B>From:</B>
williams.k.1 AT pg DOT com [mailto:williams.k.1 AT pg DOT com]
<BR><B>Sent:</B> Thursday,
September 18, 2003 11:06 AM<BR><B>To:</B>
veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> [Veritas-bu]
Status Code
13<BR><BR></FONT></DIV><BR><FONT face=sans-serif size=2>I have a windows 2000
Client backing up to a NT 4 master server. As soon as the job starts, it
fails
with a code 13.</FONT> <BR><BR><FONT face=sans-serif size=2>Here is the
bperror output:</FONT> <BR><BR><FONT face=sans-serif size=2>09/18/2003
10:55:25 BDC-NBM013 bdc-uss009 added backup job for client</FONT>
<BR><FONT face=sans-serif size=2>
bdc-uss009, class nb014-nt-gen, schedule
d_2w_i_retry part</FONT> <BR><FONT face=sans-serif size=2>
0 to NetBackup scheduler
work
queue</FONT> <BR><FONT face=sans-serif size=2>09/18/2003 10:55:26 BDC-NBM013
bdc-uss009 started backup job for client</FONT> <BR><FONT
face=sans-serif size=2>
bdc-uss009, class nb014-nt-gen, schedule d_2w_i_retry on</FONT>
<BR><FONT face=sans-serif size=2>
storage unit bdc-nb014_dlt</FONT> <BR><FONT
face=sans-serif size=2>09/18/2003 10:55:27 BDC-NBM013 bdc-uss009 client
bdc-uss009 handling path</FONT> <BR><FONT face=sans-serif size=2>
ALL_LOCAL_DRIVES</FONT> <BR><FONT face=sans-serif size=2>09/18/2003 10:55:27
BDC-NBM013 bdc-uss009 client bdc-uss009 handling path</FONT> <BR><FONT
face=sans-serif size=2>
/HKEY_USERS</FONT> <BR><FONT face=sans-serif size=2>09/18/2003
10:55:27 BDC-NBM013 bdc-uss009 client bdc-uss009 handling path</FONT>
<BR><FONT face=sans-serif size=2>
/HKEY_CURRENT_USER</FONT> <BR><FONT
face=sans-serif size=2>09/18/2003 10:55:27 BDC-NBM013 bdc-uss009 client
bdc-uss009 handling path</FONT> <BR><FONT face=sans-serif size=2>
/HKEY_LOCAL_MACHINE</FONT> <BR><FONT face=sans-serif size=2>09/18/2003
10:55:27 BDC-NBM013 bdc-uss009 client bdc-uss009 handling path</FONT>
<BR><FONT face=sans-serif size=2>
/HKEY_CLASSES_ROOT</FONT> <BR><FONT
face=sans-serif size=2>09/18/2003 10:55:37 bdc-nb014 bdc-uss009 socket
read failed, Connection reset</FONT> <BR><FONT face=sans-serif size=2>
by peer.
(10054)</FONT> <BR><FONT face=sans-serif size=2>09/18/2003 10:55:38 bdc-nb014
bdc-uss009 unable to perform read from client</FONT> <BR><FONT
face=sans-serif size=2>
socket, connection may have been broken</FONT> <BR><FONT
face=sans-serif size=2>09/18/2003 10:55:38 bdc-nb014 bdc-uss009 could
not send server status message</FONT> <BR><FONT face=sans-serif
size=2>09/18/2003 10:55:39 bdc-nb014 bdc-uss009 CLIENT bdc-uss009
CLASS nb014-nt-gen </FONT><BR><FONT face=sans-serif size=2>
SCHED d_2w_i_retry
EXIT STATUS 13 (file read failed)</FONT> <BR><FONT face=sans-serif
size=2>09/18/2003 10:55:39 bdc-nb014 bdc-uss009 backup of client
bdc-uss009 exited</FONT> <BR><FONT face=sans-serif size=2>
with status 13 (file read
failed)</FONT> <BR><BR><BR><FONT face=sans-serif size=2>Everything is NBU
3.4.
Anyone have any ideas?</FONT> <BR><BR><BR><FONT face=sans-serif
size=2>Thanks,</FONT> <BR><BR><FONT face=sans-serif
size=2>Kris</FONT></BLOCKQUOTE></BODY></HTML>
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