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[Veritas-bu] Status Code 13
2003-09-18 11:56:45
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I ran this one down a loooong time ago with Support. My particular
problem was generating 13 and 14 errors and we tracked it down to it
being a network problem.
=20
Check your client read timeout, client connect timeout values also you
may want to get the help from your network group.
=20
David
=20
-----Original Message-----
From: williams.k.1 AT pg DOT com [mailto:williams.k.1 AT pg DOT com]=20
Sent: Thursday, September 18, 2003 9:06 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Status Code 13
=20
I have a windows 2000 Client backing up to a NT 4 master server. As soon
as the job starts, it fails with a code 13.=20
Here is the bperror output:=20
09/18/2003 10:55:25 BDC-NBM013 bdc-uss009 added backup job for client=20
bdc-uss009, class nb014-nt-gen, schedule
d_2w_i_retry part=20
0 to NetBackup scheduler work queue=20
09/18/2003 10:55:26 BDC-NBM013 bdc-uss009 started backup job for client
bdc-uss009, class nb014-nt-gen, schedule
d_2w_i_retry on=20
storage unit bdc-nb014_dlt=20
09/18/2003 10:55:27 BDC-NBM013 bdc-uss009 client bdc-uss009 handling
path=20
ALL_LOCAL_DRIVES=20
09/18/2003 10:55:27 BDC-NBM013 bdc-uss009 client bdc-uss009 handling
path=20
/HKEY_USERS=20
09/18/2003 10:55:27 BDC-NBM013 bdc-uss009 client bdc-uss009 handling
path=20
/HKEY_CURRENT_USER=20
09/18/2003 10:55:27 BDC-NBM013 bdc-uss009 client bdc-uss009 handling
path=20
/HKEY_LOCAL_MACHINE=20
09/18/2003 10:55:27 BDC-NBM013 bdc-uss009 client bdc-uss009 handling
path=20
/HKEY_CLASSES_ROOT=20
09/18/2003 10:55:37 bdc-nb014 bdc-uss009 socket read failed, Connection
reset=20
by peer. (10054)=20
09/18/2003 10:55:38 bdc-nb014 bdc-uss009 unable to perform read from
client=20
socket, connection may have been broken=20
09/18/2003 10:55:38 bdc-nb014 bdc-uss009 could not send server status
message=20
09/18/2003 10:55:39 bdc-nb014 bdc-uss009 CLIENT bdc-uss009 CLASS
nb014-nt-gen=20
SCHED d_2w_i_retry EXIT STATUS 13 (file read
failed)=20
09/18/2003 10:55:39 bdc-nb014 bdc-uss009 backup of client bdc-uss009
exited=20
with status 13 (file read failed)=20
Everything is NBU 3.4. Anyone have any ideas?=20
Thanks,=20
Kris
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<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>I ran this one down a loooong time =
ago
with Support.<span style=3D'mso-spacerun:yes'> </span>My =
particular problem was
generating 13 and 14 errors and we tracked it down to it being a network
problem.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Check your client read timeout, =
<span
class=3DGramE>client connect</span> timeout values also you may want to =
get the
help from your network group.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>David<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
face=3DTahoma><span
style=3D'font-size:10.0pt;font-family:Tahoma'>-----Original =
Message-----<br>
<b><span style=3D'font-weight:bold'>From:</span></b> williams.k.1 AT pg DOT com
[mailto:williams.k.1 AT pg DOT com] <br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Thursday, September =
18, 2003
9:06 AM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> =
veritas-bu AT mailman.eng.auburn DOT edu<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> [Veritas-bu] =
Status Code
13</span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
face=3D"Times New Roman"><span
style=3D'font-size:12.0pt'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 =
face=3D"Times New Roman"><span
style=3D'font-size:12.0pt'><br>
</span></font><font size=3D2 face=3Dsans-serif><span =
style=3D'font-size:10.0pt;
font-family:sans-serif'>I have a windows 2000 Client backing up to a NT =
4
master server. As soon as the job starts, it fails with a code =
13.</span></font>
<br>
<br>
<font size=3D2 face=3Dsans-serif><span =
style=3D'font-size:10.0pt;font-family:sans-serif'>Here
is the bperror output:</span></font> <br>
<br>
<font size=3D2 face=3Dsans-serif><span =
style=3D'font-size:10.0pt;font-family:sans-serif'>09/18/2003
10:55:25 BDC-NBM013 bdc-uss009 added backup job for =
client</span></font> <br>
<font size=3D2 face=3Dsans-serif><span =
style=3D'font-size:10.0pt;font-family:sans-serif'>
=
bdc-uss009,
class nb014-nt-gen, schedule d_2w_i_retry part</span></font> <br>
<font size=3D2 face=3Dsans-serif><span =
style=3D'font-size:10.0pt;font-family:sans-serif'>
0 to =
NetBackup
scheduler work queue</span></font> <br>
<font size=3D2 face=3Dsans-serif><span =
style=3D'font-size:10.0pt;font-family:sans-serif'>09/18/2003
10:55:26 BDC-NBM013 bdc-uss009 started backup job for =
client</span></font>
<br>
<font size=3D2 face=3Dsans-serif><span =
style=3D'font-size:10.0pt;font-family:sans-serif'>
=
bdc-uss009,
class nb014-nt-gen, schedule d_2w_i_retry on</span></font> <br>
<font size=3D2 face=3Dsans-serif><span =
style=3D'font-size:10.0pt;font-family:sans-serif'>
storage =
unit
bdc-nb014_dlt</span></font> <br>
<font size=3D2 face=3Dsans-serif><span =
style=3D'font-size:10.0pt;font-family:sans-serif'>09/18/2003
10:55:27 BDC-NBM013 bdc-uss009 client bdc-uss009 handling =
path</span></font>
<br>
<font size=3D2 face=3Dsans-serif><span =
style=3D'font-size:10.0pt;font-family:sans-serif'>
=
ALL_LOCAL_DRIVES</span></font>
<br>
<font size=3D2 face=3Dsans-serif><span =
style=3D'font-size:10.0pt;font-family:sans-serif'>09/18/2003
10:55:27 BDC-NBM013 bdc-uss009 client bdc-uss009 handling =
path</span></font>
<br>
<font size=3D2 face=3Dsans-serif><span =
style=3D'font-size:10.0pt;font-family:sans-serif'>
=
/HKEY_USERS</span></font>
<br>
<font size=3D2 face=3Dsans-serif><span =
style=3D'font-size:10.0pt;font-family:sans-serif'>09/18/2003
10:55:27 BDC-NBM013 bdc-uss009 client bdc-uss009 handling =
path</span></font>
<br>
<font size=3D2 face=3Dsans-serif><span =
style=3D'font-size:10.0pt;font-family:sans-serif'>
/HKEY_CURRENT_USER</span></font> <br>
<font size=3D2 face=3Dsans-serif><span =
style=3D'font-size:10.0pt;font-family:sans-serif'>09/18/2003
10:55:27 BDC-NBM013 bdc-uss009 client bdc-uss009 handling =
path</span></font>
<br>
<font size=3D2 face=3Dsans-serif><span =
style=3D'font-size:10.0pt;font-family:sans-serif'>
/HKEY_LOCAL_MACHINE</span></font> <br>
<font size=3D2 face=3Dsans-serif><span =
style=3D'font-size:10.0pt;font-family:sans-serif'>09/18/2003
10:55:27 BDC-NBM013 bdc-uss009 client bdc-uss009 handling =
path</span></font>
<br>
<font size=3D2 face=3Dsans-serif><span =
style=3D'font-size:10.0pt;font-family:sans-serif'>
/HKEY_CLASSES_ROOT</span></font> <br>
<font size=3D2 face=3Dsans-serif><span =
style=3D'font-size:10.0pt;font-family:sans-serif'>09/18/2003
10:55:37 bdc-nb014 bdc-uss009 socket read failed, Connection =
reset</span></font>
<br>
<font size=3D2 face=3Dsans-serif><span =
style=3D'font-size:10.0pt;font-family:sans-serif'>
by peer. =
(10054)</span></font>
<br>
<font size=3D2 face=3Dsans-serif><span =
style=3D'font-size:10.0pt;font-family:sans-serif'>09/18/2003
10:55:38 bdc-nb014 bdc-uss009 unable to perform read from =
client</span></font>
<br>
<font size=3D2 face=3Dsans-serif><span =
style=3D'font-size:10.0pt;font-family:sans-serif'>
socket,
connection may have been broken</span></font> <br>
<font size=3D2 face=3Dsans-serif><span =
style=3D'font-size:10.0pt;font-family:sans-serif'>09/18/2003
10:55:38 bdc-nb014 bdc-uss009 could not send server status =
message</span></font>
<br>
<font size=3D2 face=3Dsans-serif><span =
style=3D'font-size:10.0pt;font-family:sans-serif'>09/18/2003
10:55:39 bdc-nb014 bdc-uss009 CLIENT bdc-uss009 CLASS =
nb014-nt-gen </span></font><br>
<font size=3D2 face=3Dsans-serif><span =
style=3D'font-size:10.0pt;font-family:sans-serif'>
SCHED
d_2w_i_retry EXIT STATUS 13 (file read failed)</span></font> <br>
<font size=3D2 face=3Dsans-serif><span =
style=3D'font-size:10.0pt;font-family:sans-serif'>09/18/2003
10:55:39 bdc-nb014 bdc-uss009 backup of client bdc-uss009 =
exited</span></font>
<br>
<font size=3D2 face=3Dsans-serif><span =
style=3D'font-size:10.0pt;font-family:sans-serif'>
with =
status 13
(file read failed)</span></font> <br>
<br>
<br>
<font size=3D2 face=3Dsans-serif><span =
style=3D'font-size:10.0pt;font-family:sans-serif'>Everything
is NBU 3.4. Anyone have any ideas?</span></font> <br>
<br>
<br>
<font size=3D2 face=3Dsans-serif><span =
style=3D'font-size:10.0pt;font-family:sans-serif'>Thanks,</span></font>
<br>
<br>
<font size=3D2 face=3Dsans-serif><span =
style=3D'font-size:10.0pt;font-family:sans-serif'>Kris</span></font><o:p>=
</o:p></p>
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