We have actually been seeing more of this since our V106 Firmware upgrade
and patch to NB_34_2.   Are you at the same level?  We don't have a resolution 
yet.

As far as the all the lights being on at once leads me to believe you may have
a bad liter.  Try replacing it and see if your lights go back to normal.


Regards,

Gina Robinson
TRW Enterprise
UNIX System Administrator

-----Original Message-----
From: Steve Mickeler [mailto:steve AT neptune DOT ca]
Sent: Wednesday, February 06, 2002 6:33 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] HP A4845A Silo Problems




We have a HP A4845A silo which is just a re-branded StorageTek 9710

The amount of drives being downed due to tapes being "stuck" in drives
has increased quite a bit lately and I was wondering if anyone else knew
how to deal with this ?

The locking and unlocking mechanism on the drives seems to be the problem.

I also have 1 DLT drive that is completely hosed, for lack of a better
word. All the lights on the drive are flashing and it wont do anything
with a tape if you put it in.

My vaulting process will be done tomorrow afternoon, so I will try power
cycling the silo to see if that brings the hosed DLT drive back to life.

I'm most likely going to call HP for a service call because having 4 of 10
drives down isnt very good for backup times,

Thanks.





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