I am surprised to see this mail. EMC's support is really good but what made
you to say that EMC's support is worse. I worked on NetBackup and Networker
and both are very good products. However EMC is an Information
Infrastructure provider and obviously going with EMC products will
definitely benefit customers.

On 3/1/08, Vernon Harris <harriv00 AT yahoo DOT com> wrote:
>
> If you think that netbackup support is bad, emc is
> worse.  With veritas/symantec, i can normally get a
> call back within a couple hrs, with EMC, maybe a
> couple of days.
>
> We have two environments, one is netbackup, one legato
> and we are looking to go the other way, decomming
> networker and going strictly with netbackup.
>
>
> --- cooke <networker-forum AT BACKUPCENTRAL DOT COM> wrote:
>
> > My company is currently using Netbackup (6.0 MP5)
> > and a STK L180 to backup the Solaris environment,
> > and BackupExec (11) and a spectralogix T120 to back
> > up the windows environment.  We are evaluating
> > switching to an EMC DL210 (fully populated) with
> > Networker for both Solaris and Windows and
> > partitioning the spectralogix T120.
> >
> > I would be interested in input on Networker,
> > especially if you have used Netbackup / Backup exec
> > in the past.  How does it compare?  What is the
> > quality of support?  When major releases go out how
> > buggy are they (not at all happy with Symantec's
> > support of Netbackup/BackupExec, but not sure if
> > Networker is experiencing similar pain after EMC
> > acquisition).   Any comments appreciated - either
> > hardware or on the DL210 if you have experience with
> > the hardware.   Thanks.
> >
> >
> +----------------------------------------------------------------------
> > |This was sent by jeanine.cooke AT evenflo DOT com via
> > Backup Central.
> > |Forward SPAM to abuse AT backupcentral DOT com.
> >
> +----------------------------------------------------------------------
> >
> > To sign off this list, send email to
> > listserv AT listserv.temple DOT edu and type "signoff
> > networker" in the body of the email. Please write to
> > networker-request AT listserv.temple DOT edu if you have
> > any problems with this list. You can access the
> > archives at
> > http://listserv.temple.edu/archives/networker.html
> > or
> > via RSS at
> >
> http://listserv.temple.edu/cgi-bin/wa?RSS&L=NETWORKER
> >
>
>
>
>
> ____________________________________________________________________________________
> Be a better friend, newshound, and
> know-it-all with Yahoo! Mobile.  Try it now.
> http://mobile.yahoo.com/;_ylt=Ahu06i62sR8HDtDypao8Wcj9tAcJ
>
> To sign off this list, send email to listserv AT listserv.temple DOT edu and 
> type
> "signoff networker" in the body of the email. Please write to
> networker-request AT listserv.temple DOT edu if you have any problems with 
> this
> list. You can access the archives at
> http://listserv.temple.edu/archives/networker.html or
> via RSS at http://listserv.temple.edu/cgi-bin/wa?RSS&L=NETWORKER
>

To sign off this list, send email to listserv AT listserv.temple DOT edu and 
type "signoff networker" in the body of the email. Please write to 
networker-request AT listserv.temple DOT edu if you have any problems with this 
list. You can access the archives at 
http://listserv.temple.edu/archives/networker.html or
via RSS at http://listserv.temple.edu/cgi-bin/wa?RSS&L=NETWORKER